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Capitol Chevrolet

Austin, TX

4.7
2,866 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,866 reviews

June 25, 2022

People around are very friendly and helpful. It's clean for the most part and people good all around More

by adossett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabien Alverado
Jun 27, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 24, 2022

Excellent tean at Capital Chevrolet! Thank you Jennifer Sosa ( my sales rep) highly recommend this young lady! Thanks Capital Chevrolet 🥰 More

by Joann457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sosa, Milo Reyna
Jun 27, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 24, 2022

I was very satisfied with my sales person Eddy Balderas and with the finance department. They were very courteous and keeping me updated about my new car. For sure I will let my family and my friends know. More

by Raquel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Eddie Balderas
Jun 27, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

Jun 30, 2022 -

Raquel responded

I was very satisfied with my sales person Eddy BALDERAS!! And Capital finance department they were very courteous in keeping me updated about my new car I couldn’t have asked for a better salesman. I will definitely refer Eddie BALDERAS to my friends and family. Thank you very much!! RACHEL MARTINEZ

June 23, 2022

Overall I had a great experience. Ivon was great to work with. I felt pricing was fair or average for what you would expect to pay at a dealership. Checkout process was very quick and More

by 2010tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivon gomez
Jun 24, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 23, 2022

Did a great job with truck but took longer then initially told from front desk More

by roelbazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 24, 2022 -

Capitol Chevrolet responded

Thank you for your feedback!

June 23, 2022

My service writer was very helpful very knowledgeable He explained everything to me as well as what needed to be done and what was actually done that day More

by gamarzett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 24, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

June 22, 2022

Was very satisfied with the time it took to service my truck n also Mr Rick was very good explaining everything was very happy.i give this young man a 100 not a 10. More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service
Jun 23, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 22, 2022

When I push the door to come into the dealer to buy my new 2022 Chevy Silverado I see a something that still on my mind a board that says Dealer # 1 of the Nation and then after the salesman Sebastian giv More

by Layalatx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian ??????????, Rafael Ayala
Jun 23, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 22, 2022

This is my second time buying a new vehicle at Capitol Chevrolet and I’m so glad I did. The Eddie Balderas did an excellent job in helping me pick the perfect vehicle and in getting me the best interest r More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
Jun 23, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

June 21, 2022

After several days, they finally responded with a general email asking me about what kind of vehicle I might be interested in and when was I planning on purchasing. Didn't answer any question or provide any More

by Preez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Pfanku
Jun 23, 2022 -

Capitol Chevrolet responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

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