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Capitol Chevrolet

Austin, TX

4.7
2,866 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,866 reviews

August 08, 2022

They answer the phone, get me an appointment and finish my car all in a timely manner. Excellent Job More

by Jd110859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bailey
Aug 09, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 07, 2022

Everyone was very professional. They went out of their way to make sure that i understood everything about the purchase of my van More

by Lumpkinselectricalservices
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Freeman, Jeff Barnett
Aug 09, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Aug 09, 2022 -

Lumpkinselectricalservices responded

Everyone was very professional. I didn't feel pressured into buying more options. Financing went well. In couple hours was driving my new van home.

August 07, 2022

Today I waited 25 minutes for someone to help me. And that was after I was told by one of the guys to go inside. Then at checkout was given someone else’s car paperwork. I didn’t notice till once I w More

by Patty S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Aug 11, 2022 -

Capitol Chevrolet responded

Patty, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

August 03, 2022

They were very professional and prompt. From the time I met the salesperson till I left with my vehicle. More

by dslhouses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden
Aug 04, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 03, 2022

Ashton did a great job meeting my needs, and Tyler in finance helped when i needed it. More

by James.johnson1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Disedare
Aug 04, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 02, 2022

Multiple discount coupons were sent to me but I could only use one per your personnel. That limitation is not listed anywhere and it limited the services that I could have used on the truck. Reconsider t More

by diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lafayette Tirner
Aug 03, 2022 -

Capitol Chevrolet responded

Thank you for your feedback!

August 02, 2022

My wife handled the service appointment today and she said service staff was really nice & considerate. She didn’t have to wait long for a ride back to work. More

by mmariverax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in service
Aug 03, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

July 30, 2022

This place is great place awesome people from the minute you get there and leave friendly people More

by 4950abel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriguez
Aug 01, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback, from all of us here at Capitol Chevrolet!

July 30, 2022

Jesse offered fantastic customer service from drop off to pick up. The Capitol Chevy team supported him well, too. Thank you for the excellent service! This was my best dealership experience in 22 yea More

by Blondie19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Service Advisor
Aug 01, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

July 29, 2022

Very friendly customer service Sean is excellent and willing to work with our schedule Great service More

by Jennifer.cotton80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Hinton
Aug 01, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

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