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Capitol Chevrolet

Austin, TX

4.7
2,866 Reviews
Capitol Chevrolet is Austin's Original Chevy Dealership. We have been your local family-owned Chevy dealer for nearly 80 years and sell New Chevrolet Cars, Trucks and SUV's, along with a large selection of Used and GM Certified Pre-Owned Vehicles. We are the home of the "Completely Satisfied Customer" and proud to offer GM Certified Service. We service all General Motors vehicles and have one of the largest GM service facilities in Austin. We have one of the best finance departments in town! We work with dozens of lenders that will compete for your business. Our commitment to you is that you will have a great customer service experience when working with the staff, regardless of whether your looking for Sales, Service or Genuine GM Parts. Thank you for making us #1 in Austin, TX.
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6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,867 reviews

October 15, 2022

At least 15 words, great experience, sales man Jesse Polk was very easy to work with. More

by RMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Polk
Oct 18, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

October 15, 2022

It is ok but didn’t get a call when it was ready or text More

by Chriszurovetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Balderas
Oct 18, 2022 -

Capitol Chevrolet responded

Thank you for your feedback!

October 14, 2022

Ashton made the buying experience simple. He asked what I wanted and needed and went far beyond what imagined and within a few hours he was installing paper plates waiting for me to drive off More

by Misty Patronella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Disedare
Oct 18, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

October 14, 2022

Every one at the dealer were very professional, with a positive attitude, service adviser that attended me approached and greeted me with respect I’d definitely come back with that attitude made me feel a More

by LuisPerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 14, 2022

Very poor dealership and staff. Car has no pre delivery inspection and was basically sold as is. Found dirty filters, spider webs and material build up in engine and trunk area. Car More

by brandonnashleigh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Chavarria, Zocimo "Z" Ugarte
Oct 20, 2022 -

Capitol Chevrolet responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied with their purchase, so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com to discuss this further.

October 13, 2022

Sean is the man, best service I’ve ever received . Made sure u was in and out with great service More

by Rstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Ayala
Oct 18, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 12, 2022

Loved that my customer rep kept me informed via text message with tech comments and updated timing. Made managing schedules much easier! More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seneca Coats
Oct 12, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

October 10, 2022

Casey was outstanding in getting my service done quickly. Always great service each time I go. More

by jlbarrett1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Luna
Oct 12, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

October 08, 2022

I am happy with the repair of my vehicle. I will be happy to do any future business. Thanks More

by Chrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector from service
Oct 12, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 08, 2022

Jeffrey Barnett was amazing helping me with numbers so that I could have a great vehicle at a monthly payment I am comfortable with. Jesse the finance guy wonderful getting the paperwork done so we could More

by Cindy1989joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse ?????, Jeff Barnett
Oct 12, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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