Capitol Cadillac Buick GMC

Excellent service always delivered I have been a customer since 2016 and own two GMC products purchased at Capitol Cadillac Buick GMC. I have experienced complete satisfaction with the I have been a customer since 2016 and own two GMC products purchased at Capitol Cadillac Buick GMC. I have experienced complete satisfaction with the entire sales and service team at this dealership. Friendly, fast and efficient action each and every visit. More

Oil Change Time When it takes 2.5 hours to have an oil change with an appointment, it a stretch to be patient. The service manager did give me a discount for the wai When it takes 2.5 hours to have an oil change with an appointment, it a stretch to be patient. The service manager did give me a discount for the wait, thank you! There needs to be a faster way to make this happen. Plus I got a car wash which added more time. Service managers do a good job but when the technicians/mechanics take too long it dampers the whole experience. More

recall The staff are very friendly and helpful. I was offered a shuttle back home, and that was very awesome. I love the waiting area, clean, coffee, comfo The staff are very friendly and helpful. I was offered a shuttle back home, and that was very awesome. I love the waiting area, clean, coffee, comfortable seating. More

Customer Review There was NO sense of urgency or integrity when handling customers that I Almost forgot I was at a Cadillac service. For the 1st time in 3 yrs, I was There was NO sense of urgency or integrity when handling customers that I Almost forgot I was at a Cadillac service. For the 1st time in 3 yrs, I was charged for an additional quart of oil...perhaps b/c they wanted to make up for what I saved, since I used a coupon. Will NOT be returning unless there’s a serious change in management. Thank you More

I wasvery please with my sale man. Robert Alexander & Barry Holliday has very good customer services and excellent personally, Robert found just the car I wanted and price. My girlfrie Robert Alexander & Barry Holliday has very good customer services and excellent personally, Robert found just the car I wanted and price. My girlfriend is thinking about get her one. More

Rental/Car Purchase Car rental here was very stress free and customer friendly. Never worried about having a rental that was not of good quality. I was able to trade Car rental here was very stress free and customer friendly. Never worried about having a rental that was not of good quality. I was able to trade my cars and purchase a car that was w lol within my budget. Management was very caring even called a few days later to see how I was. Service like this very hard to find. I thank each and everyone that assisted me in such a smooth transition. More

Honesty The honest customer service is a strong service I seek and look for Thanks Capital Cadillac for your employees and tech who service my vehicle. The honest customer service is a strong service I seek and look for Thanks Capital Cadillac for your employees and tech who service my vehicle. More

excellent Excellent service very clean and friendly staff. excellent location with great accessibility to other areas . great to have access to plenty of wate Excellent service very clean and friendly staff. excellent location with great accessibility to other areas . great to have access to plenty of water on a hot day.. More

Excellent and satisfactory service. From the service manager to the advisor who arranged my loaner, all we’re very helpful, professional and courteous. All work was done in a timely mann From the service manager to the advisor who arranged my loaner, all we’re very helpful, professional and courteous. All work was done in a timely manner and all services were completed and explained. More

Family vehicle purchase Rob was great very patient and caring to our needs and kids needs. Will definitely work with him again in the future and look forward to it Rob was great very patient and caring to our needs and kids needs. Will definitely work with him again in the future and look forward to it More