Capital Subaru of Greensboro

Routine service I was only in for an oil change and to update the mileage software (recall). The work was done quickly while I waited. The oil change is a bit price I was only in for an oil change and to update the mileage software (recall). The work was done quickly while I waited. The oil change is a bit pricey but the service was good. More

Perfect first car buying experience Dameon was very respectful, knowledgeable, and patient with me when selecting my new Subaru. He took all of my requested features and found the perfec Dameon was very respectful, knowledgeable, and patient with me when selecting my new Subaru. He took all of my requested features and found the perfect vehicle for me, even a step above what I was looking for, all while staying within my budget I gave him. He made the process simple and quick, and took the time to show me how all of the new features in my Subaru worked. It was an overall perfect buying experience, thank you to everyone at Subaru who were so kind and accommodating, and a special thanks to Dameon for finding my perfect fit! More

Still waiting for a return phone call Came in last saturday. Was told I would get a call when parts came. Didn't get call so I called. Spoke to amanda - who said she would check on part Came in last saturday. Was told I would get a call when parts came. Didn't get call so I called. Spoke to amanda - who said she would check on parts. She left a message saying parts were in. I caller her two times on Wednesday 4/17 to schedule appointment and she still has not returned my call. Was hoping to drop it off last night and have it worked on today but never heard from her. More

Purchase process took way too long. This was my 2nd purchase from this location, previous was from Bob Dunn Hyundai. In spite of phone commitment to purchase in late morning, little was This was my 2nd purchase from this location, previous was from Bob Dunn Hyundai. In spite of phone commitment to purchase in late morning, little was ready when we arrived. After 45 minutes only a couple of minor papers were completed. Still had to wait 20 minutes after things were turned over to finance manager to be called to his office. He was completely unsympathetic to our delay to the point of being somewhat rude. Salesman was busy with other customers when we finally finished, said he had hoped to go over a few things but would call later on phone. It will be 1 week tomorrow, have not heard from him. No follow up. He did not walk me out to the car at the end and the car was only actually ready (gassed up & washed) at same time we finished with finance manager, 90+ minutes after our arrival at 1pm appointment time. There was no financing involved so it should have been a much simpler & quicker process. Not Subaru ... there's no Hyundai choice below. Also, my internet query was not answered before my trip to the dealership whereas other dealers responded almost immediately. More

I got what I wanted. I came in with the intention to purchase a new car using my old Subaru as a trade in. I was not disappointed and I am very happy with my purchase. I came in with the intention to purchase a new car using my old Subaru as a trade in. I was not disappointed and I am very happy with my purchase. More

Capital Subaru of Greensboro Goes Above and Beyond! Capital Subaru of Greensboro epitomizes what a Subaru service center should be. As an “out of towner” in unfamiliar territory I was treated with cour Capital Subaru of Greensboro epitomizes what a Subaru service center should be. As an “out of towner” in unfamiliar territory I was treated with courteous first-rate service. Amanda, my Service Associate was courteous, professional and ever so helpful in coordinating the repair work I needed done as well as shuttle service I needed in Greensboro. She facilitated the ordering of the part I needed and helped me get back on the road the next day! Big thanks to Kelly the Shuttle driver for helping me get to my daughters swim meet in time! And kudos for the service guys for getting my alignment back on track. Can’t thank you all enough for taking such good care of this out of towner from CT! More

Amazing experience! Dameon was so kind and knowledgeable, and made the buying process so easy. I highly recommend him if you’re looking for a new or used car! Dameon was so kind and knowledgeable, and made the buying process so easy. I highly recommend him if you’re looking for a new or used car! More

Dameon was awesome to work with Very helpful in helping me find the right car for our family and getting me the best deal possible. Would highly recommend Dameon to others. Very helpful in helping me find the right car for our family and getting me the best deal possible. Would highly recommend Dameon to others. More

Excellent! The sales and service departments at Capital Subaru are excellent. Don Smith, sales, and Dale Ozment, service, are professional, courteous, dependab The sales and service departments at Capital Subaru are excellent. Don Smith, sales, and Dale Ozment, service, are professional, courteous, dependable, and trustworthy. I am completely comfortable at Capital Subaru. More

The waiting room was cramped. The facility was dated and a little run down. The waiting room was cramped. They seemed overwhelmed. Like they overbooked. The woman that checked The facility was dated and a little run down. The waiting room was cramped. They seemed overwhelmed. Like they overbooked. The woman that checked me was very friendly but put the wrong name and info into the computer. They were paging mike but my name is Dave. More