Capital Subaru of Greensboro
Greensboro, NC
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Friendly Salesman Had car towed to dealership. It took 30 minutes or less to find out what was wrong. I was told engine was gone. It was going to take a lot to fix it Had car towed to dealership. It took 30 minutes or less to find out what was wrong. I was told engine was gone. It was going to take a lot to fix it. I was able to lease a car. Mr. Brookes was very friendly and helpful. He was able to answer my questions. If he wasn't sure of an answer, he found an answer. Mr. Brookes even helped to transfer some of my belongings to new car, which was very helpful. The management could be a little quicker. More
oil change became much bigger What started as an oil change and a state inspection became much bigger. Your staff identified other services that were needed. The whole process wa What started as an oil change and a state inspection became much bigger. Your staff identified other services that were needed. The whole process was reasonably quick, if pricier than I expected going in. More
Great service I have had my new Crosstrek serviced twice now, and both times the employees were courteous and very efficient. I waited on my car and was out within I have had my new Crosstrek serviced twice now, and both times the employees were courteous and very efficient. I waited on my car and was out within an hour. My only complaint/ suggestion is that I wished they would wash my windshield inside and out. More
Excellent Treatment I had my Outback in for it’s first service and everybody was great to work with. I’ve been very impressed with the entire Capital crew from the momen I had my Outback in for it’s first service and everybody was great to work with. I’ve been very impressed with the entire Capital crew from the moment I bought my car. More
My First Subaru This is the first time I have considered buying a Subaru. I have been in a Volvo for several years and still think that is a great brand but was not h This is the first time I have considered buying a Subaru. I have been in a Volvo for several years and still think that is a great brand but was not happy with my last dealing process at Crown Volvo. I went on a search for other safe vehicles and after reading many reports found that the Crosstrek was the safest car in it's class. I went in to test drive and was treated with friendly but not pushing service. After driving and learning more about the safety features decided to work out a deal. This was the only part of this process that was laborious. I could not believe how long it took to actually put the paperwork together and get out the door. With all that said I am very happy so far with my Crosstrek and my relationship with the people I have worked with at Capital Subaru. I hope the service department will be just as good when needed. More
Would not go back The dealership sold vehicle at which I was viewing. I drove 2.5 hrs and found the vehicle sold after they said would hold till I made it. Then, they s The dealership sold vehicle at which I was viewing. I drove 2.5 hrs and found the vehicle sold after they said would hold till I made it. Then, they said they would make up for it and didn't. More
Wonderful experience! My family and I were warmly greeted by the staff and we had an overall great experience. I would recommend this dealership to anyone who will listen. My family and I were warmly greeted by the staff and we had an overall great experience. I would recommend this dealership to anyone who will listen. More
Good service Got the motor oil an filter changed - no issues., a ltitle bit on the expensive sife.. Also got wheel alignment - didn't get the alignment report so t Got the motor oil an filter changed - no issues., a ltitle bit on the expensive sife.. Also got wheel alignment - didn't get the alignment report so there is no proof it was done : hoping for the best. More
Great Salesman Experience I had a great experience with Brandon - very patient during the selection process which resulted in leasing a completely different car than I had init I had a great experience with Brandon - very patient during the selection process which resulted in leasing a completely different car than I had initially sought. Completely happy with the car and my buying experience. More
Awesome Dealership!! Usually avoid new car buying process because it’s such a hassle. Got a great deal with no pressure! Wonderful experience!! Thank you Capital Subaru. Usually avoid new car buying process because it’s such a hassle. Got a great deal with no pressure! Wonderful experience!! Thank you Capital Subaru. More