Capital Subaru of Greensboro
Greensboro, NC
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I needed immediate auto service. The interior light in my car was left on for several days running down my battery past the point of no return. We tried to recharge it overnight and i The interior light in my car was left on for several days running down my battery past the point of no return. We tried to recharge it overnight and it couldn't be started. I had to have it towed 25 miles to the service center to have it checked. They confirmed that I had drained my battery completely and had to have a new one. They had a new battery in quickly, made sure that I had coffee and was comfortable waiting & the cost was reasonably affordable too. I was very happy with the service that I received from the service center. More
Bought a new Subaru Ascent Joe Herbin was very friendly and helpful. Capital was able to find and secure the exact car I wanted. They honored my Costco car buyer service and t Joe Herbin was very friendly and helpful. Capital was able to find and secure the exact car I wanted. They honored my Costco car buyer service and that resulted in me getting a very good price. More
370 miles from home & had to have engine light came on !!! We traveled from Atlanta to Winston-Salem to visit a sick relative.. On the 3rd day (Friday) in W-S, the check engine light came on in our 2013 Out We traveled from Atlanta to Winston-Salem to visit a sick relative.. On the 3rd day (Friday) in W-S, the check engine light came on in our 2013 Outback. We called the W-S Subaru Store. The Customer Service Rep told us over the phone that W-S Store couldn’t get to it for a week. We called Capital Subaru of Greensboro. They invited us to come to their location immediately. Upon arriving at Capital Subaru of Greensboro, they immediately performed a full diagnostic on our 2013 Subaru Outback. The diagnostic called for A Catalytic Converter replacement. My routine service maintenance was due and we added that in our request. Our Catalytic Converter was replaced and a complete synthetic oil/filter service was completed in less that 4 Hours. I waited and used their excellent WIFI. By going to Capital Subaru of Greensboro, my car was repaired and back on the road in 4 hours. The service performed by Capital Subaru of Greensboro saved our trip to visit our sick relative. That also meant a lot to us because we were 370 miles from home. We are in W-S frequently and I will schedule my routine service at Capital Subaru of Greensboro. More
Good experience Did not fix AC correct the first time but gave a loaner when they corrected second time. Very understanding thank your for the help Did not fix AC correct the first time but gave a loaner when they corrected second time. Very understanding thank your for the help More
I highly recommend it Very friendly staff and great service at this location change engine valve and changed the oil with no charge gave me brand new loan car Very friendly staff and great service at this location change engine valve and changed the oil with no charge gave me brand new loan car More
Great Deal Purchased a new car at Capital Hyundai about a week ago. There are some things that are never fun or easy when trying to get the best deal such as spe Purchased a new car at Capital Hyundai about a week ago. There are some things that are never fun or easy when trying to get the best deal such as spending half a day at the dealership and the waiting for the process to be completed. But the results are what counts, I had a great salesman that found me the vehicle I wanted with the options I wanted. I am still waiting to have leather installed but i will definitely buy from Capital again. Hopefully in time the process will be simplified and faster. More
Quick service Subaru had a part recall and notified me by mail. I called, made an appointment and chose to wait for my car. I was told it would a half and our or so Subaru had a part recall and notified me by mail. I called, made an appointment and chose to wait for my car. I was told it would a half and our or so, and indeed it took less than that. Waiting area was comfortable and had WiFi. More
Great Sales Experience Bob Cooley was professional, friendly, and took the time to answer all questions. All of the staff made the car buying experience great. I love my new Bob Cooley was professional, friendly, and took the time to answer all questions. All of the staff made the car buying experience great. I love my new Forester. More
Quick, Courteous and Professional Took my vehicle in at appointed time, service was prompt, estimate of waiting time was right on target. waiting area was clean and comfortable. Chec Took my vehicle in at appointed time, service was prompt, estimate of waiting time was right on target. waiting area was clean and comfortable. Check out was fast and easy. More
Great Customer Service I had a 9:00am appointment and was out in less than a hour. Somi Ayun was my advisor and was very helpful and friendly. I had a 9:00am appointment and was out in less than a hour. Somi Ayun was my advisor and was very helpful and friendly. More