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Capital Subaru of Greensboro

Greensboro, NC

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869 Reviews

801 E Bessemer Ave

Greensboro, NC

27405

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Showing 869 reviews

May 25, 2018

Quick and easy. Scheduling the appointment online was simple, the service staff was friendly, and the service was completed in a short amount of time while I waited. More

by KGIBSONGSO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Williams
May 24, 2018

25000 mile service Excellent customer service. Timing was superb. I was able to leave and have lunch and pick my car up in a timely manner. They took my car at the appoi More

by IRAATROLLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
May 24, 2018

1st time Arrived early for appointment. No problem. Very nice employees all around. I even got a cookie! Everything was explained to me on what was done to my More

by TERESAWINFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Williams-Receptionist
May 24, 2018

Great teamwork. Great teamwork My brand new 2018 Subaru Forrester had a check engine light and emission control light warning come on. Brought the car to Capital Su More

by MIKEDORKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
May 24, 2018

Friendly and efficient I am very happy with my dealings so far with everyone at Capital Subaru from sales to service. This is my first Subaru so first experience with the pe More

by CNUCKOLS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda smith , Dan Brookes
May 24, 2018

Great Service was could have been a little quicker but overall it was fine. I got a little work done while I waited. Very nice guys! More

by STACY.PD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Tai. Very pleasant & nice guy.
May 23, 2018

Better than expected Professional, knowledgeable and friendly. The dealership called to set up time and date for my visit. They worked hard to put a deal together that wou More

by smith.rtoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Chantel Gambrell, David Fuller, Jimmy Torres, Bill Thomas, Chrystal Farrington
May 23, 2018

Battery still weak Why did you charge me for 6 quarts of oil when the car holds 5 l also brought it in for dead battery you tested said fine still slow to start More

by MARTYELLIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
May 22, 2018

Thank you, Capital Subaru! Everyone at Capital Subaru was extremely helpful and attentive. Bob Cooley was very thorough in making sure we understood all the features and options More

by Ljgerlach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Jessica, Bob Cooley
May 22, 2018

Hesitant I had an appointment at 2:40 pm I was on time. My car sat for around another 20 minutes with the engine running and unattended. I didn't get my vehicl More

by V.LEAK85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Watkins-Bey
Jun 05, 2018 -

Capital Subaru of Greensboro responded

Thank you for the feedback. Like many folks, we can become bogged down with tunnel vision. It is always our goal to be efficient, and we apologize for not showing that during your visit. We would love for you to give us another chance.

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