Capital Subaru of Greensboro
Greensboro, NC
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Quick and easy. Scheduling the appointment online was simple, the service staff was friendly, and the service was completed in a short amount of time while I waited. Scheduling the appointment online was simple, the service staff was friendly, and the service was completed in a short amount of time while I waited. The waiting area was clean and comfortable. Good experience! More
25000 mile service Excellent customer service. Timing was superb. I was able to leave and have lunch and pick my car up in a timely manner. They took my car at the appoi Excellent customer service. Timing was superb. I was able to leave and have lunch and pick my car up in a timely manner. They took my car at the appointment time as well More
1st time Arrived early for appointment. No problem. Very nice employees all around. I even got a cookie! Everything was explained to me on what was done to my Arrived early for appointment. No problem. Very nice employees all around. I even got a cookie! Everything was explained to me on what was done to my Subaru More
Great teamwork. Great teamwork My brand new 2018 Subaru Forrester had a check engine light and emission control light warning come on. Brought the car to Capital Su Great teamwork My brand new 2018 Subaru Forrester had a check engine light and emission control light warning come on. Brought the car to Capital Subsru and was met by Tyrone Williams in service. A loaner car was set up by Noel In customer service. My car was diagnosed over the weekend, and I was called early Monday morning to come and pick up my car. Everything was under warranty. It was a great experience and I would highly recommend Capital Subsru. More
Friendly and efficient I am very happy with my dealings so far with everyone at Capital Subaru from sales to service. This is my first Subaru so first experience with the pe I am very happy with my dealings so far with everyone at Capital Subaru from sales to service. This is my first Subaru so first experience with the people that work there. Everyone is so friendly and eager to make your experience a positive one even after you purchase. So far my salesman Dan goes out of his way to make sure each time I need help with something it happens. Amanda in the service department is very impressive herself with making sure everything is as it should be. Overall a great experience so far. I’m very glad I made the decision to go with a Subaru. More
Great Service was could have been a little quicker but overall it was fine. I got a little work done while I waited. Very nice guys! Service was could have been a little quicker but overall it was fine. I got a little work done while I waited. Very nice guys! More
Better than expected Professional, knowledgeable and friendly. The dealership called to set up time and date for my visit. They worked hard to put a deal together that wou Professional, knowledgeable and friendly. The dealership called to set up time and date for my visit. They worked hard to put a deal together that would be acceptable to both parties. Several days after sale, the dealership called to see if I had questions and was satisfied. More
Battery still weak Why did you charge me for 6 quarts of oil when the car holds 5 l also brought it in for dead battery you tested said fine still slow to start Why did you charge me for 6 quarts of oil when the car holds 5 l also brought it in for dead battery you tested said fine still slow to start More
Thank you, Capital Subaru! Everyone at Capital Subaru was extremely helpful and attentive. Bob Cooley was very thorough in making sure we understood all the features and options Everyone at Capital Subaru was extremely helpful and attentive. Bob Cooley was very thorough in making sure we understood all the features and options of what we were looking for. He also introduced us to the service team and gave us a tour of the customer care center. Brian walked us through all the financials, and helped us make the best choice for our situation. Thanks again to everyone at Capital Subaru! More
Hesitant I had an appointment at 2:40 pm I was on time. My car sat for around another 20 minutes with the engine running and unattended. I didn't get my vehicl I had an appointment at 2:40 pm I was on time. My car sat for around another 20 minutes with the engine running and unattended. I didn't get my vehicle back until 3 50pm or maybe. I stood and watch my car sit outside until the customer service reps was finish with another customer. Although their were another employee walking around. More