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Capital Subaru of Greensboro
Greensboro, NC
869 Reviews
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June 20, 2018
Worst dealer service person Tyrone williams He had no respect for a customer. Refused to allow you to explain your concern. Mouthing over you as though he did not want me to voice my concern. I He had no respect for a customer. Refused to allow you to explain your concern. Mouthing over you as though he did not want me to voice my concern. I will never go to capital Subaru again. I went to asboro and was greated with open arms and my concern is being attended to. This man needs some serious training or be fired. He shows no respect to a customer. I will further this to Subaru Corp. Done More
by NEYYD34060
Verified CustomerEmployees Worked With
Mouthy Tyrone williams
June 20, 2018
very happy I was greeted warmly and was at ease with the sales Representative Mr.Cooly. I told him what I wanted and he showed me several vehicles. The dealershi I was greeted warmly and was at ease with the sales Representative Mr.Cooly. I told him what I wanted and he showed me several vehicles. The dealership did not have the color I was looking for in that model but they did find the color and model elsewhere and had it transported and ready to take position. There was a computer glitch at my bank and the money in my IRA account was held up for several days.To make a long story short, the dealership was patient and I finally go my car. Still smiling and very satisfied. More
by DJ69640
Employees Worked With
Ashley Murphy, Christopher Williams, Bob Cooley
June 20, 2018
Subaru Man Dan Great Experience , Great Selection Bill helped me with my needs! Dan is great to!! Very happy in my new Subaru Impreza, awesome car for my needs!! Great Experience , Great Selection Bill helped me with my needs! Dan is great to!! Very happy in my new Subaru Impreza, awesome car for my needs!! More
by RAINOFKAOS66
Employees Worked With
Dan Brookes, Bill Thomas
June 20, 2018
Don worked hard to get us a Great Deal Don was great to work with. He has great customer service. Not only did we feel he went out of his way to meet our needs and wants but gave us a bet Don was great to work with. He has great customer service. Not only did we feel he went out of his way to meet our needs and wants but gave us a better deal than we expected. My wife and I are very pleased!! More
by Romans828
Employees Worked With
Don Smith
June 19, 2018
Just Average I was not welcomed or greeted when I arrived. I was told that they didn’t have my appointment in the system that I made on the app. When my oil change I was not welcomed or greeted when I arrived. I was told that they didn’t have my appointment in the system that I made on the app. When my oil change and tire rotation was completed I wasn’t told how the inspection was, I was just told it was $104.00. I had to ask about every individual think I thought would have been reviewed with me before he asked for my money. Given the wonderful buying experience I had at the Southpoint Subaru, I expected way more from the Capital Subaru Service Department. More
by BDEATON236
Employees Worked With
Ysomi Ayun 2142
June 19, 2018
Trunk latch no better than before The trunk wouldn’t close unless iexcessive force is used to close. I took the car back on June 18th because they ordered a new latch and weather stri The trunk wouldn’t close unless iexcessive force is used to close. I took the car back on June 18th because they ordered a new latch and weather stripping which they decided was the reason for the problem. After the so-called replacement the issue is not resolved. I think it is ironic that when I pointed out before I left that they (Somi and mechanic) said there was probably no problem with trunk closing before. They called me to replace these parts but they think now it wasn’t a problem to start with? Bad bad. More
by EAANDREE
Employees Worked With
Somi
June 19, 2018
Service call due to warning light Ty was helpful in explaining to me what they were going to do to identify the oil light problem. While there he also identified a recall issue that ha Ty was helpful in explaining to me what they were going to do to identify the oil light problem. While there he also identified a recall issue that had not been addressed and completed that. He Did what I asked, and communicated with me during the morning to make sure there were no surprises. Pleasant and professional More
by SSHOAF
Employees Worked With
Ty in service dept
June 17, 2018
Great experience! From our sales person, Brandon, to our finance person, Brian, we received excellent service and attention. Thank you for taking the time to answer ou From our sales person, Brandon, to our finance person, Brian, we received excellent service and attention. Thank you for taking the time to answer our questions and making the lease process uncomplicated and simple. More
by Happybuyer33
Employees Worked With
Brandon Dick
June 16, 2018
Really Checked my oil a few days later after a oil change to make sure all was good and it was almost a quart over. After a friend and myself have had issue Checked my oil a few days later after a oil change to make sure all was good and it was almost a quart over. After a friend and myself have had issues I will not be going back. More
by TAZMAN313JR
Employees Worked With
Do not recognize
June 16, 2018
Amazing knowledgeable employees What a wonderful experient I encountered in searching for a vehicle Dan my sales person was great he made everything as problems free as possible he What a wonderful experient I encountered in searching for a vehicle Dan my sales person was great he made everything as problems free as possible he was very knowledgeable salesperson anyone could ask for great job Dan Brookes Jr.at Capital Subaru of Greensboro. More
by Happyme
Employees Worked With
Dan Brookes, Tomeka Harrington
