Capital Subaru of Greensboro
Greensboro, NC
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Quicker than estimated time. I went in for a recall fix. They estimated the time for them to fix the issue was one hour. It only took them roughly twenty minutes. I was in and out I went in for a recall fix. They estimated the time for them to fix the issue was one hour. It only took them roughly twenty minutes. I was in and out in no time. Very nice and pleasant to work with. More
Everything went ok I think mr Pound did a great job of presenting the car to me as I ask and answering all my questions to my satisfaction I think mr Pound did a great job of presenting the car to me as I ask and answering all my questions to my satisfaction More
Fast, Efficient and Professional Extremely honest and skilled at taking care of my car. I was frequently updated on my cars maintenance and I was given a thorough explanation of my se Extremely honest and skilled at taking care of my car. I was frequently updated on my cars maintenance and I was given a thorough explanation of my service! Best Service Dept.!! More
Recall There was a recall on my Hyundai Santa Fe sport for a software update. They made it extremely easy to schedule an appointment online. They got my car There was a recall on my Hyundai Santa Fe sport for a software update. They made it extremely easy to schedule an appointment online. They got my car back right on time and the work was completed quickly. Very friendly staff. More
recall for brake part Very prompt very little wait time got checked in and about 20 minutes later they had my car ready to go. Very pleased with the staff and how I was tre Very prompt very little wait time got checked in and about 20 minutes later they had my car ready to go. Very pleased with the staff and how I was treated More
Great Service It was easy to schedule my appointment online. Upon arrival, Ty was friendly, courteous and professional. I waited while car was being serviced. P It was easy to schedule my appointment online. Upon arrival, Ty was friendly, courteous and professional. I waited while car was being serviced. Prompt service. Fast and easy check out when service was completed. . More
Expensive but nice. The service team staff is always nice and waiting room is fine. I had my 10 year old son w/ me. He enjoyed the free Wi-Fi. However, Capital is expen The service team staff is always nice and waiting room is fine. I had my 10 year old son w/ me. He enjoyed the free Wi-Fi. However, Capital is expensive, the same as any other dealership. You are likely to get the same service for half the price at your typical lube place. With that being said, I come from Burlington every 6 months to get my oil changed there. The reason I don't get it changed in my hometown is when I bought my Subaru through Bob Dunn, they offered me a Lifetime Power Train Warranty as long as I have the oil changed there every 6 months. I contact them when Capital took over. They said they would honor that warranty, so every 6 months I come all the way to Greensboro on a Saturday morning to sit in the waiting room and pay for a over-priced oil change & tire rotation. But I will continue to do that, b/c they are nice enough to honor a warranty offered by the previous dealership. One day I may need that warranty. That 10 year old I mentioned will get that car when he get turns 16. A Subaru will last a LONG time as long as you take care of it. See you in 6 months. Have a great day, Heather More
Excellent Capital Subaru Hyundai crew is always great to work with to the point I even take my none Subaru, Hyundai vehicle here because I trust the service and Capital Subaru Hyundai crew is always great to work with to the point I even take my none Subaru, Hyundai vehicle here because I trust the service and attention to detail that they offer. More
Excellent, efficient service for more than 10 years. We bought our first Hyundai from this dealership in 2009. Our third was purchased in January this year. All of our service has been done here. We fee We bought our first Hyundai from this dealership in 2009. Our third was purchased in January this year. All of our service has been done here. We feel confident that they are the Hyundai experts and know best how to provide the care our car needs. We have never been disappointed! More
Excellent The staff, that I can’t recall there name, were friendly appeared to be knowledgeable of their products. Also had contact with the parts department an The staff, that I can’t recall there name, were friendly appeared to be knowledgeable of their products. Also had contact with the parts department and service. The employees there were also knowledgeable and helpful when selecting addional items I wanted installed. More