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Capital Subaru of Greensboro
Greensboro, NC
869 Reviews
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July 06, 2018
oil change I had an oil change at Capital Hyundai of Greensboro. It was really expensive. David is a really nice person. I like working with him. I had an oil change at Capital Hyundai of Greensboro. It was really expensive. David is a really nice person. I like working with him. More
by CLAWLESS
Verified CustomerEmployees Worked With
David Fuller
July 05, 2018
New Car Purchase & Trade In Sales & Service reps were very knowledgeable and responsive for a very busy dealership. Large inventory from which to select "your" car if you're look Sales & Service reps were very knowledgeable and responsive for a very busy dealership. Large inventory from which to select "your" car if you're looking for a Subaru or Hyundai. Dealership is expanding so it must be doing something right. Happy car hunting and good luck! More
by CLASIK1947
Employees Worked With
Mr. Ayun, Bob Cooley, Jimmy Torres, Brian Boulay
July 03, 2018
Service I was well taken care of. Done quickly and good quality. I do find the dealership’s service prices to be a bit on the high side. But I think that’s I was well taken care of. Done quickly and good quality. I do find the dealership’s service prices to be a bit on the high side. But I think that’s how all dealerships are. More
by VALERIEMAZE
Employees Worked With
Amanda Smith
July 03, 2018
Best state inspection ever Everything was done in a timely manner. It wasn’t expensive. Amanda is wonderful. She explained everything, so we understood all the repair services a Everything was done in a timely manner. It wasn’t expensive. Amanda is wonderful. She explained everything, so we understood all the repair services and what needed to get taken care of next maintenance cycle. More
by JONCASAS
Employees Worked With
Amanda Smith
July 03, 2018
Very good Overall I’m satisfied with the purchase. The people we worked with were very good. We were frustrated by the delay in receiving the vehicle we wanted, Overall I’m satisfied with the purchase. The people we worked with were very good. We were frustrated by the delay in receiving the vehicle we wanted, but I’m unsure if there was anything the sales team could do about that. We were also frustrated with not being guaranteed the June financing incentive if the sale was pushed to July due the previously mentioned delays. Again, that apparently is not something the sales team could help us with. More
by mjjorg
Employees Worked With
Steven Holt, Don Smith, Bill Thomas, Jessica Turnquest
July 03, 2018
Very good! Mr. Herbin was very nice towards me and my family. He showed us around the inventory even when it was really hot outside! Lol. He was very patient and Mr. Herbin was very nice towards me and my family. He showed us around the inventory even when it was really hot outside! Lol. He was very patient and was not pushy at all. Would definitely recommend this dealership and recommend Mr. Herbin as well! When it came to the finances part of the deal, Jessica did not take a long time to get us up and out of there! That is a plus! More
by thomas.maleeya26
Employees Worked With
Joseph Herbin, Jessica Turnquest
July 03, 2018
Very disappointed with service department My car has been with them since 6/18/2018 to have a warranty repair due to the engine failing with less than 26000 miles. Since than the car remains My car has been with them since 6/18/2018 to have a warranty repair due to the engine failing with less than 26000 miles. Since than the car remains at the shop with the engine out and being checked out for further damage. In over two weeks all they have done is pull the engine and remove the timing cover. They are nowhere near finishing the disassembly of the old engine and the replacement short block has come in, yet is sitting there along side the old engine. I have contacted Subaru corporate over a week ago and they are still trying to get the service manager on the phone. At this pace it will take months to get the car back and I will have to get an attorney involved. This is unacceptable. I just want to get my car repaired and back in a reasonable amount of time. I am very frustrated and cannot recommend this dealership to anyone. I have since spoke with the service department and the car should be ready next week. I appreciate them working with me to get things back on track. Well so I thought. Once again the goal post has moved. Last week I was told it would be done not long after weekend. Now it is Wednesday and I just found out it could be up to another week. How many times can this happen (now 4 times) before I have to get legal representation and the Attorney General involved. It seems the issues are beyond the service adviser and I am sure he is getting very frustrated as well. I hope this can be resolved soon, my patience is over. I finally got the car back and it wasn't right. I ended up trading the car hours after getting it back because I am done! The service manager did his best to make it right, but after dealing with this for a month I was done! More
by SJWRIEDE
Employees Worked With
Ty Williams
July 03, 2018
Great car buying experience! Great customer service at this dealership. Fair, honest and patient. Awesome rate with finance departments help! Thank you Jimmy, Pat, and Jessica!! Great customer service at this dealership. Fair, honest and patient. Awesome rate with finance departments help! Thank you Jimmy, Pat, and Jessica!! Would drive 4 hours to buy from you again. More
by rebecca.amoses
Employees Worked With
Jimmy Torres, Pat Patterson, Jessica Turnquest
July 03, 2018
Dealer add ons Overpriced dealer add ons that were placed on the car in March, bought the car in June. The treatment applied to outside paint has obviously worn off Overpriced dealer add ons that were placed on the car in March, bought the car in June. The treatment applied to outside paint has obviously worn off and not retreated, third brake light warning costs $19.99 in the stores and was charged $199.00 by dealership doesn’t work. When asked dealership about this option they were unaware and wanted me to come in for a service call to fix it. Nitro fill is a joke!!! $99.00 for nitrogen in the tires, you can almost buy and entire tank for that price. Most tire places use nitrogen, but there is not an extra charge for it. Plus now if you go to a service station to get air you just defeated the whole deal by adding regular air to your tires. While test driving the car I noticed that the window deflectors were broken, they fixed it but it’s the fact that they were trying to sell it as is! On a positive note, Bob Cooley was wonderful got the deal I wanted, very knowledgeable about car. Only salesman that demonstrated the cars features and drove the car to show off features. More
by NURSEMICHAEL
Employees Worked With
Bob Cooley, Brian Boulay
July 02, 2018
Excellent Service, Great Employees! I had a wonderful experience at Capital Subaru of Greensboro. Everyone was professional, very helpful, and thorough. It is a very pleasant atmosphere I had a wonderful experience at Capital Subaru of Greensboro. Everyone was professional, very helpful, and thorough. It is a very pleasant atmosphere and Bob Cooley did an excellent job at telling me everything that I need to know about my new car. More
by Leslie_wv2nc
Employees Worked With
Michelle Martin, Bob Cooley, Brian Boulay
