Capital Subaru of Greensboro

Oil Change & Tire Rotation/ 30K mile service Upon arrival, there was no wait period. Service was fast & friendly. Had been told the service could take up to 2 hrs, we were out in 1.5 :) Thanks f Upon arrival, there was no wait period. Service was fast & friendly. Had been told the service could take up to 2 hrs, we were out in 1.5 :) Thanks for the excellent service! More

Staff addressed an issue with a rattle in cargo area . Tyrone Williams (2269) was persistent in identifying the problem and demonstrated respect, polite behavior and excellent customer service. While the Tyrone Williams (2269) was persistent in identifying the problem and demonstrated respect, polite behavior and excellent customer service. While the maintenance was covered under warranty; I suspect equitable treatment would be given at all times. Thank you! More

scheduled oil change and check-up. The oil change and check-up took a little longer than expected, but waiting area was comfortable and had excellent coffee. Your David Fuller informed The oil change and check-up took a little longer than expected, but waiting area was comfortable and had excellent coffee. Your David Fuller informed me that my Genesis was approaching 30,000 miles and reviewed with me other maintenance that should be done promptly, but due to time I told him that I would make another appointment in few weeks and have this taken care of. I appreciate his warning and concern. More

Replaced flat tire The dealership went out of their way yo accommodate my work needs while I waited for the repair. When they had to order the tire yhere wer no availabl The dealership went out of their way yo accommodate my work needs while I waited for the repair. When they had to order the tire yhere wer no available loaners so the manager gave me a car he was using. I am thrilled with the customer service. More

Efficient, professional service I scheduled my appointment online and they were ready when I arrived. I was only doing a standard maintenance on the vehicle so there wasn’t any major I scheduled my appointment online and they were ready when I arrived. I was only doing a standard maintenance on the vehicle so there wasn’t any major repair required. I did have an issue with the window controls on the driver’s door but they said they only had to reset the door control switches. Who knew? My only complaint would be that the service cost seemed a little high but I don’t know what the typical cost for the service is so it’s just my opinion. More

24,000 mile service This dealership is the best one I have ever dealt with. The sales people are not pushy and the service department is outstanding! I will continue buyi This dealership is the best one I have ever dealt with. The sales people are not pushy and the service department is outstanding! I will continue buying from them. More

Great service, great vehicle We were so pleased with the quality of service we received during the purchase of our car, and LOVE our new car. Bob, Brian and everyone we encoun We were so pleased with the quality of service we received during the purchase of our car, and LOVE our new car. Bob, Brian and everyone we encountered were polite, friendly and wanted to make sure we had a positive experience. More

Capital subaru Went great. Jimmy especially very personable and helpful. Best car buying I have had in my some sixty five years of car buying most appreciated Went great. Jimmy especially very personable and helpful. Best car buying I have had in my some sixty five years of car buying most appreciated More

Co-signed a lease Kyle, Scott, Gabe, and Brian were all very helpful in leasing the car. They were thorough on explaining the terms and making sure everything was clear Kyle, Scott, Gabe, and Brian were all very helpful in leasing the car. They were thorough on explaining the terms and making sure everything was clear regarding warranties and what is expected with a leased vehicle. Financing was clearly explained. No questions were needed at the end of the process due to everyone's professionalism. More

Installing accessories I would have been happier if they had all the parts before I brought it in. Now I'll have to make another trip. Ball was dropped by the sales manager. I would have been happier if they had all the parts before I brought it in. Now I'll have to make another trip. Ball was dropped by the sales manager. More