Back

Capital Subaru of Greensboro

Greensboro, NC

not yet
rated
869 Reviews

801 E Bessemer Ave

Greensboro, NC

27405

Directions

By Type

Showing 869 reviews

July 23, 2018

Jerky transmission I do not feel my car issue was resolved. I plan on returning to the dealership again. The transmission continues to feel jerky. My car only has 43,0 More

by BETSYSLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Brown
Jul 25, 2018 -

Capital Subaru of Greensboro responded

Hi Betsyslane. We do hope to see you again soon. As with any customer who feels their issue has not been resolved, we encourage you to come back. We will happily put a second, or third set of eyes on your vehicle. Thank you for the feedback!

July 23, 2018

Address and tried to solve problem Service advisor recommended to rotate balance and alignment of tires trying to solve a noise on the tires. It worked for a while but it went back afte More

by MHGORDYS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Brookes
July 22, 2018

Friendly and knowledgeable staff Bob Cooley was very helpful and willing to show us various options as to vehicles that would suite our needs. His love for what he does shows in his e More

by Hundai lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cooley
July 20, 2018

Superb staff member Service Rep, Ty was excellent! He will be the reason I will return if I can deal with him. On a previous appointment, the service rep was not very pe More

by abarnes005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name but woman was excellent when I payed and checked out. , Ty Williams, Amanda Smith
July 20, 2018

Very fast and pleasant No problem scheduling, service was done as promised. I got text and emails reminding me of the appointment. I got a phone call from Amanda when the More

by DAVIDGLOZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Williams, Amanda Smith
July 19, 2018

Amanda is wonderful! Amanda is a wonderful and caring young lady to work with! I am disabled and she gave me plenty of time to get what I need from my car and explained t More

by BILLANDSALLYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thomas, Amanda Smith
July 19, 2018

Great Service and With A Smile! When I purchased my 2017 Outback Subaru, I also got the extra coverage for oil changes, etc. I have been nothing nut impressed with the service at Cap More

by vitagood58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Williams, Amanda Smith
July 19, 2018

Recalls performered We are new to the area so this recall was my first visit to the service dept at Capital Subaru. The staff was friendly and professional and the work w More

by DNGA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Williams, Amanda Smith
July 17, 2018

Great Service Department Had 48,000 mile servicing done. It was efficient and done to precisely. Everything explained up front.so there were no surprises or issues when comple More

by GEORGE.HANDSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Williams
July 16, 2018

Work completed earlier than anticipated. I brought my car in late afternoon the day before my appointment since I couldn't drop it off the following morning. Drop off was quick and easy. I More

by John E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Williams
...
55
...