Capital Subaru of Greensboro
Greensboro, NC
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Service dropped car off for an oil change, inspection and tire rotation. Appointment was for 1:30 but dropped it off early. The car was serviced and complet dropped car off for an oil change, inspection and tire rotation. Appointment was for 1:30 but dropped it off early. The car was serviced and completed before my scheduled appointment. Good service. More
oil change and tire rotation Hate it when you come in for something cheap and leave with a big bill. Always feel up charged by the dealership. Not really sure that I needed all o Hate it when you come in for something cheap and leave with a big bill. Always feel up charged by the dealership. Not really sure that I needed all of the work that they performed. More
Jeep Service I needed an oil change, serpentine belt, and a tire patched. I also had them to look at my brakes but they were honest and admitted my brakes were fin I needed an oil change, serpentine belt, and a tire patched. I also had them to look at my brakes but they were honest and admitted my brakes were fine. Friendly, fast, and quality work. More
Amazing customer service and employees Both Scott Martinez and Scott Minervini made the buying experience at Subaru extremely easy. Together they were able to get the deal I wanted in only Both Scott Martinez and Scott Minervini made the buying experience at Subaru extremely easy. Together they were able to get the deal I wanted in only a few hours. They were willing to work with our time schedules and was fine with our relentless questions. From these two together has made me a Subaru customer for life. If they are even a little example of what Subaru as a company is, I am glad to be apart of this family. More
Terrific experience, very happy with the car. Jimmy was helpful at every stage of the process and helped me find the right car for my needs. A patient guy who really listens. Jimmy was helpful at every stage of the process and helped me find the right car for my needs. A patient guy who really listens. More
No pressure, friendly, fast Chantel was very helpful when showing me the car I ultimately purchased. I did not feel pressured or rushed in any way. She was patient and happy to Chantel was very helpful when showing me the car I ultimately purchased. I did not feel pressured or rushed in any way. She was patient and happy to give me time to examine the car and ask questions. She and Brian were eager to do what they could to make the purchase possible. Paperwork was pretty fast and painless. Thanks! More
Jimmy Torres was a great salesperson. Dealership not great. I enjoyed working with Jimmy Torres. He saved the experience. The finance guy I worked with was also great. My Costco membership helped me get a good I enjoyed working with Jimmy Torres. He saved the experience. The finance guy I worked with was also great. My Costco membership helped me get a good price at this dealership, which I appreciate. However, this dealership has some sales policies that I really don't care for: 1. They wouldn't do an appraisal on my old car until I test drove a couple of new ones. This made the process take a long time. 2. The sales manager held the key to my old car hostage until I signed for a new one. I asked for it 3 times. Jimmy tried to cover for his manager saying he just forgot to ask for it each time, but I don't buy it. This is sleazy and inexcusable. The facility is older and needs renovation to keep pace with other dealerships, but it was clean so I didn't mind. More
Everyone was nice and pleasant. They really help me choose the right car for me. It’s my first time buying a car and I couldn’t have been more happy with how everything turned out! They really help me choose the right car for me. It’s my first time buying a car and I couldn’t have been more happy with how everything turned out! More
Customers service from Aarin and pat was awesome I had a bad service with Rice Toyota I told Aaron and pat about my situation and how bad I needed a car. And they did everything in their power to ge I had a bad service with Rice Toyota I told Aaron and pat about my situation and how bad I needed a car. And they did everything in their power to get me a deal to get a car. Yesterday I pulled off the lot with a car thanks to Aairn and pat I really appreciate them. They made my whole day. Thank you guys More
Outstanding Experience I bought a used 2015 Mazda3 from Capital Subaru in July 2018, and my over-all experience was outstandingly positive. I had done my homework about the I bought a used 2015 Mazda3 from Capital Subaru in July 2018, and my over-all experience was outstandingly positive. I had done my homework about the car and the price was excellent. Especially given the optional upgrades its got. And the condition was like new. The salesman, Brandon, and the financial manager, Scott, were great to work with. They helped me work through several potential problems that came up around the financing and from the time I walked onto the lot to the time I drove off, I felt like I got great service. My one downside - and it’s not about them - is I hadn’t done my homework about what would have been the best trade-in price for my old car. I got a guaranteed purchase price for my car from Carmax, but didn’t check around on the internet. The folks at Capital matched the Carmax price, but I believe I could have bargained for a much better trade-in price if I had researched it upfront. Bottom line is I highly recommend doing business with these folks. More