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Capital Subaru of Greensboro
Greensboro, NC
869 Reviews
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August 18, 2018
Easy! We had a great experience Brandon was excellent he helped us with every detail Jimmy also was very helpful so, we really had a great day it's Capital We had a great experience Brandon was excellent he helped us with every detail Jimmy also was very helpful so, we really had a great day it's Capital Subaru. More
by Steffro
Employees Worked With
Jimmy , Brandon Dick
August 16, 2018
First Time Visit I was very impressed with the service I received. Ty and his staff were very welcoming and knowledgeable. They took great care to keep the interior I was very impressed with the service I received. Ty and his staff were very welcoming and knowledgeable. They took great care to keep the interior of my auto clean - covered seats and placed floor mats. The waiting area was clean, roomy and comfortable. The wait time was short. In and out in less than one hour for oil change. Thanks, Capital Subaru of Greensboro More
by Alexis Young
Verified CustomerEmployees Worked With
Ty Williams
August 15, 2018
Superior service! I give this dealership a 5 because of the professional, friendly and very helpful service we received! I couldn’t be happier with the purchase!! I give this dealership a 5 because of the professional, friendly and very helpful service we received! I couldn’t be happier with the purchase!! More
by Outback18
Employees Worked With
Gabriel Ramos, Ashley Murphy, Tony Posey, Chrystal Farrington, Ty Williams, Imran Afzal
August 15, 2018
Loving my new Crosstrek After checking out several dealerships I found the car I wanted and the deal I wanted at Capital Subaru. It’s a little out of the way from the other c After checking out several dealerships I found the car I wanted and the deal I wanted at Capital Subaru. It’s a little out of the way from the other car dealerships on Wendover but worth the ride. Check them out if you are looking for a Subaru or Hyundai. More
by robin21
Employees Worked With
Christopher Williams, Scott Minervini
August 15, 2018
Charges 4 times the amount for labor My 2015 Forester started to flash all the indicator lights. Shortly after, I was unable to shift out of park. As I turned to Google to search, I didn' My 2015 Forester started to flash all the indicator lights. Shortly after, I was unable to shift out of park. As I turned to Google to search, I didn't even have to enter all of the words before my complaint was populated, and in seconds I found that the issue was a brake switch. Myrepairpal states that the average for parts and labor is $107. I took my car to the dealership, assuming they would be as knowledgeable as Google, and fix it right. I was told there was $135 one hour diagnostic fee that would be credited to any repairs. I was called and informed that the issue was the brake switch (which I knew from a less than minute google search). 40 minutes after I was called that the repair was done. I was charged 3 hours labor, for a total of over $400. This is easily a 15 minute repair. Will never be back. More
by NCValery
Employees Worked With
Amanda Smith
August 15, 2018
What a great experience!!!! I loved working with Tony and the finance manager at Capital! Seamless transaction. Wasn't pushy. Great car to show for it. I'm in LOVE! I loved working with Tony and the finance manager at Capital! Seamless transaction. Wasn't pushy. Great car to show for it. I'm in LOVE! More
by michaela.haberer
Employees Worked With
Tony Posey, Imran Afzal
August 14, 2018
Service Very professional and keeps you up to date on your vehicle. One negative. Instruct techs to make sure they put lug nut key back in glove box Very professional and keeps you up to date on your vehicle. One negative. Instruct techs to make sure they put lug nut key back in glove box More
by CSPAIN49
Employees Worked With
Amanda Smith
August 13, 2018
rushed, poor service, quoted $400 and payed $600+ I had a very poor experience. I have been coming to this dealership for over a year and found out that my tires had not been rotated the past two serv I had a very poor experience. I have been coming to this dealership for over a year and found out that my tires had not been rotated the past two services because I had “declined” tire rotation. I had not declined that service. Th salesperson was quite short with my questions and there does not seem to be communication between salespeople. I will not be back, due to damage on my tires from not being rotated and for lack of communication among the salespeople and corporate office. More
by LH
Employees Worked With
Katie Brown
August 13, 2018
Dale Ozment and Team Excellent service under the leadership of Service Manager Dale Ozment. We also thank Alexandra Glover for the most effective and efficient communicat Excellent service under the leadership of Service Manager Dale Ozment. We also thank Alexandra Glover for the most effective and efficient communications during our visits and reminders for service. She always makes our trip from the Outer Banks smooth, we travel 4 hours to have our Subaru routinely serviced in Greensboro the past 8 plus years. We are also thankful for our new service technician Ty. Many thanks Dale for a great team. Happy in the Outer Banks S and R More
by SANDRBENSON
Employees Worked With
Alexandra Glover and Dale Ozment, Ty Williams
August 11, 2018
Great experience After doing research online I found the best deal here. Terri helped me to understand what to expect over the phone. Don Smith was awesome, not pushy, After doing research online I found the best deal here. Terri helped me to understand what to expect over the phone. Don Smith was awesome, not pushy, and straight forward. I told him what car I wanted and he made it happen! More
by Megan Peoples
Employees Worked With
Don Smith, Terri Whiting
