Capital Subaru of Greensboro
Greensboro, NC
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Great service!!! The people and service here is great. David Fuller is the best. Every time a service is due on any of my vehicles and I have questions, David always The people and service here is great. David Fuller is the best. Every time a service is due on any of my vehicles and I have questions, David always answers them in a professional and competent manner. This is my 3rd Hyundai purchased here and I will keep coming back. I brought in my 2018 Sonata for it's first service, however I forgot to ask about my first oil change being free. My service was completed in a timely and professional manner. Thanks for the prompt and courteous service as always. More
Great experience Bob Cooley was very knowledgeable about the car we ended up buying. He made the experience of buying a car a pleasure. He followed through on everyth Bob Cooley was very knowledgeable about the car we ended up buying. He made the experience of buying a car a pleasure. He followed through on everything he said he was going to do. More
380 miles from home .... needed help !!! While in Winston-Salem in a family medical emergency from Metro Atlanta, we had a “Check Engine” light illuminate in our 2013 Subaru Outback.. The While in Winston-Salem in a family medical emergency from Metro Atlanta, we had a “Check Engine” light illuminate in our 2013 Subaru Outback.. The Winston-Salem Subaru Dealer offered to let us park our car in their lot until they could check it out in 7 -10 days. Capital Subaru immediately offered to diagnose our problem. In less than 30 minutes our service manager told us that we had a bad Catalytic Converter. We authorized repair and added an oil change service to the job. In less than 4 hours, all work was complete. Our 2013 Subaru has 120,000+ miles. We are in Winston-Salem frequently and will always try to schedule our routine maintenance at Capital Subaru. More
Prompt professional service Staff is always courteous and they know what they are doing. The facility is clean and comfortable. It's a dealership so the price is a little high. Staff is always courteous and they know what they are doing. The facility is clean and comfortable. It's a dealership so the price is a little high. More
Service It's always a pleasure to deal with all the staff at Capital Hyundai. They are very friendly and professional. I have recommended this dealership to o It's always a pleasure to deal with all the staff at Capital Hyundai. They are very friendly and professional. I have recommended this dealership to others. More
Subaru Recall for my 2016 Crosstrek I received a letter from Subaru about. Recall for my brake light. I called made an appointment, went to dealership was greeted by Tyrone Williams. I I received a letter from Subaru about. Recall for my brake light. I called made an appointment, went to dealership was greeted by Tyrone Williams. I asked about another concern about my brake he had the technician check that out & complete the recall brake light & do a courtesy multipoint inspection all while I waited in customer lounge. Great work Guys! More
First oil change This was my Sante Fe’s first oil change. I also received fluid topoff. The person at Hyundai’s appt desk was very nice and professional. My wait time This was my Sante Fe’s first oil change. I also received fluid topoff. The person at Hyundai’s appt desk was very nice and professional. My wait time was about 30 minutes More
Not impressed Advisor was not much help and rude when I arrived. The mechanic was very nice and helpful answering questions . Even when I called the advisor multipl Advisor was not much help and rude when I arrived. The mechanic was very nice and helpful answering questions . Even when I called the advisor multiple times to inquire about parts no reply . Not impressed and will find another dealership for my maintenance. No managers were available for my concerns don’t feel like they really cared about my satisfaction More
Warranty repair completed quickly as promised I needed a brake light switch repair under recall. I was able to schedule an appointment in just a few days, and the repair was completed within the I needed a brake light switch repair under recall. I was able to schedule an appointment in just a few days, and the repair was completed within the time promised. More
Service center mistake causing huge inconvenience brought outback for recall weeks ago. was told need to order a part to fix. made appt last wk and called to ensure part was there. told it was. drop brought outback for recall weeks ago. was told need to order a part to fix. made appt last wk and called to ensure part was there. told it was. dropped off and called later to learn part was not there. so annoying and very inconvenient. i was warmed that this location was poor. will go to burlingtong going forward. More