Capital Subaru of Greensboro

Got great help from Bob Cooley Top notch service and great customer engagement. Appreciate the product knowledge and time that Bod took to review the Subaru brand with us. Typically Top notch service and great customer engagement. Appreciate the product knowledge and time that Bod took to review the Subaru brand with us. Typically don’t enjoy going to dealerships as we have had bad experiences with pushy salesmen in the past, but this experience was the complete opposite! Very satisfied More

Great! Great service all around. Very professional staff. Highly recommend this service department for my Subaru. Customer friendly staff. Will be a lifetime Great service all around. Very professional staff. Highly recommend this service department for my Subaru. Customer friendly staff. Will be a lifetime customer. Keep up the good work. More

My first Subaru I had a very positive experience at Capital Subaru in Greensboro. My sales person was well informed about their product. He was patient and took all I had a very positive experience at Capital Subaru in Greensboro. My sales person was well informed about their product. He was patient and took all the time I needed to become familiar with all the new Subaru features. My transaction went smoothly and I would highly recommend this dealership. More

Friendly and Efficient They were good to me and my Grandparents at Capital. They helped me with choosing the car I wanted and getting friendly service. Great service and sat They were good to me and my Grandparents at Capital. They helped me with choosing the car I wanted and getting friendly service. Great service and satisfaction overall. More

Factory recall My fairly new 2018 Crosstrek got a factory recall and it was handled very promptly by the service department. I had minimum wait time and all is fine. My fairly new 2018 Crosstrek got a factory recall and it was handled very promptly by the service department. I had minimum wait time and all is fine. More

Great service Jimmy was a great representative! Very helpful and courteous every step of the way. They made it an enjoyable, easy and quick experience to satisfy ou Jimmy was a great representative! Very helpful and courteous every step of the way. They made it an enjoyable, easy and quick experience to satisfy our needs. Love the new car and would recommend anyone over to Jimmy! More

Prompt and professional service. The online scheduling makes appointment setting easy. Customers are greeted promptly and advised as to the work to be done. After the service, the d The online scheduling makes appointment setting easy. Customers are greeted promptly and advised as to the work to be done. After the service, the details were reviewed and any additional future service discussed. More

Oil change, rotate tires, inspection Easy pleasant check in, no trying to add extra services, quick work, great open waiting area, easy check out with original check in person for any que Easy pleasant check in, no trying to add extra services, quick work, great open waiting area, easy check out with original check in person for any questions. I drive from Winston-Salem because of this type of service. More

Sales to finance Don was great communication and getting the deal we needed for our grandmother, I will say I was never have been more dissatisfied with the finance de Don was great communication and getting the deal we needed for our grandmother, I will say I was never have been more dissatisfied with the finance department as I was with Imran. From the beginning to the end I am not sure his presentation of your company was acceptable. He immediately told us he was heading home until we got there, also told us he was not a Subaru finance guy and was confused with the paperwork, at one point he spent time to convince our grandmother he was discounting the count even more by $400+ dollars only because he couldn't figure out based on the buyers order how to key in the correct information. I myself and in finance and deal with loans on a daily basis, after I explained that to him and he clearly understood my frustration proceeded to tell me " I have never sat in his shoes" Had I not had my grandmother sitting in the room I would have left the dealership. Appalled to say the least. More