Capital Subaru of Greensboro

very disappointed I was not informed about the $699.99 paper fee till it was to late . the poster needs to be up front in the lobby not in the back room hiding with al I was not informed about the $699.99 paper fee till it was to late . the poster needs to be up front in the lobby not in the back room hiding with all the fees it also took one hour and half hours and more to do all the paper work .tot. price of my car should have been $8,000. plus tax and tags .the tot. of cost was $9.200.if you buy from this place please check the tot. before you sign. More

Quality service and Great writer's . I came in the other day and I was out in 30 or so minutes! And the writer that assisted me (Mr. Ty Williams) was very helpful as he informed me of u . I came in the other day and I was out in 30 or so minutes! And the writer that assisted me (Mr. Ty Williams) was very helpful as he informed me of upcoming services and also suggested repairs for next time. More

Routine service visit and oil change. David and all the folks in the service department make each visit an enjoyable experience. Also the ability to comment to a "fast" internet allows me David and all the folks in the service department make each visit an enjoyable experience. Also the ability to comment to a "fast" internet allows me to continue working while waiting. Always a good experience! Brent More

Great Service department! My wife took her car in for her first oil change on her Subaru Impreza. She told me she had a very good experience. We will be taking her car back for My wife took her car in for her first oil change on her Subaru Impreza. She told me she had a very good experience. We will be taking her car back for all service needs. More

Great Experience and Deal I will start out by saying that I have bought a lot of new cars over the years and loathe going into dealerships and dealing with all of that nonsense I will start out by saying that I have bought a lot of new cars over the years and loathe going into dealerships and dealing with all of that nonsense. My last 3 vehicles were bought through a car buying service because of that. That being said, I couldn't have been more pleased with my experience with Capitol Subaru. Capitol Subaru gave me a deal on my 2018 Crosstrek that couldn't be touched by anyone, not even close! They also offered more than anyone could on my trade in. My sales person was pleasant and let the car sell itself but answered all the questions I had about the car. I never felt pressured into anything. So I am very happy with not only my very first Subaru car but the experience of buying it as well. I have also had it in once to double check the alignment and the service department was aces as well! More

So thankful for the service and support! I recently had the pleasure of working with Don at Capital Subaru in Greensboro. He hooked me up with a brand new Crosstrek, loaded with everything I I recently had the pleasure of working with Don at Capital Subaru in Greensboro. He hooked me up with a brand new Crosstrek, loaded with everything I asked for! Don was very helpful throughout the whole process, explaining all the new features and programs, even giving personal stories about his cars and past customers! Need a car? Go see Don! More

Great experience at Capital Subaru of Greensboro The best experience ever at a car dealership! It was a pleasure to work with Don Smith( my salesman ). Don worked tirelessly to find me the perfect ca The best experience ever at a car dealership! It was a pleasure to work with Don Smith( my salesman ). Don worked tirelessly to find me the perfect car and best deal for me and my needs. After finding me the perfect car ( a Crimson Red Subaru Outback ) Don turned me over to Scott Minervini in management who had all the paperwork and financials ready for me to sign . I have to admit that Scott Minervini also worked tirelessly to make everything go smoothly in this experience also . Everyone worked together to make this such a pleasure and great experience that I can’t thank them enough. I would not hesitate to recommend both Don Smith and Scott Minervini to anyone looking for a great car shopping experience. Go to Capital Subaru of Greensboro and ask for them .... you will not be sorry. More

Deceitful My girlfriend was in the market for a new car so after some looking online we found something that she liked, off to Capital Hyundai we go to look at My girlfriend was in the market for a new car so after some looking online we found something that she liked, off to Capital Hyundai we go to look at it. 1st thing we noticed was almost ever car in the parking lot had horrible wax residue on all the trim, that’s not to bad but it’s a new car I’d expect not to have wax residue on my trim. Tony Posey came up to help us and he was really helpful and seemed like a good guy. We test drove the car and proceed to trying to work a deal and it was pretty easy besides trying to lowball on out trade but we got all the numbers worked out. We weren’t able to do the financing due to the time so she was going to come back and sign everything the next day. I know how dealers try to take advantage of trusting people and females so I was with her for the numbers part of it, I couldn’t make it for the signing because I had to work. The next day doing the paperwork is where it went south with he being alone Afzal Imran the financing person decided that he would con/trick/take advantage of her good trusting nature and manipulate her into a lot of add one that he said she had to have to get the financing. Afzal Imran took numbers on the agreed paperwork from $99 and changed it to $599 and continued to add all kinds of other things that he said she had to have for the financing to the tune of $15000 over the life of the loan. I called up there and was extremely annoyed at the fact that he would do such a deceitful thing, on the phone he wouldn’t tell me his name and said he worked for capital ford. I called the salesman Tony Posey to talk to him about it and that’s where I seen how he was just said oh she must have wanted extra things. I sent her back up there the next day with my mother because the way I felt I didn’t need to be up there, and wow they all the sudden had the paperwork where it would work with out what Afzal Imran told her she had to have, how convenient . So everything was made right and I’ll give them credit for doing that but it dosent fix the fact that they would do it in the first place. I will never recommend this dealership to anyone and I will be sure to tell all that I can to go elsewhere, if I can detour one person from this place it’s worh it! It’s sad that a person would try to prey on someone like Afzal Imran tried to do. If it wasent for Afzal Imran I would have given them 5 stars but Afzal Imran showed the dealerships true colors. If you have to go to those dealer please watch the magic numbers they try to play on you Afzal Imran is a manipulative person and really shouldn’t be allowed to do things like that, but the was the upper person at the dealership acted when they expressed their upsetness with it brought to light they probably push it on everyone and hope they don’t catch it. It’s a shame that people have to treat others like that but bad comes to those who do bad to others More

Almost perfect The car sells itself. The staff only needed to provide the basic overview. The negotiation was my disappointment. I only asked for one thing...the The car sells itself. The staff only needed to provide the basic overview. The negotiation was my disappointment. I only asked for one thing...the offered price was not contested. I wanted an upgrade of the tires and was prepared to split the cost of an upgrade. This did not happen and it kind of took the shine off the overall transaction. In addition to the new car purchased I have a Genesis that I plan to service through Capital and possibly trade in at an appropriate time in the future. It would have really set a strong and positive start to my two vehicle relationship with Capital had this difference of only 500 dollars gone differently. More

Maintenance Ty did a good job of explaining needs for maintenance and time frames to be expected for service. Required facets of work were explained fully. Ty did a good job of explaining needs for maintenance and time frames to be expected for service. Required facets of work were explained fully. More