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Capital Subaru of Greensboro

Greensboro, NC

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869 Reviews

801 E Bessemer Ave

Greensboro, NC

27405

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Showing 869 reviews

September 26, 2018

Helpful. Relaxed. Informed. I really enjoyed our buying experience at Capital. Our salesman was knowledgeable and helped establish a laid-back experience. The finance manager was More

by evcarico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dick, Scott Minervini
September 26, 2018

New car purchase Salesman very helpful. Knew details about car. Able to answer all questions quickly and point out features. Patient, gave me plenty of time to cons More

by LoyalHyundai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cooley, Tomeka Harrington, Imran Afzal
September 26, 2018

We were charged for services such as additives We were charged for bogus services and products that were not needed such as additives and crankcase cleaning. It also appears we were charged twice f More

by KGIBSONGSO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Minervini
Oct 08, 2018 -

Capital Subaru of Greensboro responded

Hello KGIBSONGSO1. Thank you for the feedback. Please do come in during the next visit, so that we may clear this up and prove to you that it is never our goal to treat a customer differently because of gender, race or creed.

September 25, 2018

Outback Joe was excellent and made me feel very comfortable I felt he cared about me as a customer. I’m some times hesitant as a single woman. More

by JPAJCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Herbin, Imran Afzal
September 25, 2018

Wonderful! Staff was excellent, not a lot of pressure to buy and was a painless process. Being somewhat new to the car buying game it was comforting to have such More

by ajohnson82391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boulay, Gwynn Brandon Jr
September 25, 2018

Hospitable, courteous, and caring. I had a wonderful experience at Capital. They worked with me to get a very fair deal on a new Subaru Crosstrek. This vehicle is my dream car and Gwynn More

by ryanwhiteguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Whiting, Brian Boulay, Gwynn Brandon Jr
September 24, 2018

Regular service for my Subaru Outback I have always had a very positive experience with this service department. They are on time and efficient. I highly recommend doing business with the More

by IRATROLLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Williams
September 24, 2018

Surprised I have always had 5 star experiences until this last one. I was there 5.5 hours to get new tires, new battery and oil change. I was told upfront how More

by LNWIDENER4491
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ty Williams
Oct 08, 2018 -

Capital Subaru of Greensboro responded

Thank you for the feedback. We hate to hear that we've dropped the ball this time, and know that we will be back to our best selves upon your next visit. We appreciate your continued business!

September 23, 2018

Awesome Everyone I worked with at Capital Subaru was extremely friendly & helpful. They worked with us to get the car we wanted and stay within budget. More

by sjbooze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Chrystal Farrington, Imran Afzal
September 21, 2018

Everyone was so nice!! I had the 45,000 mile service. Everyone that I met was so nice. I used the valet service and both drivers were very kind. Amanda in service was ver More

by LANE779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Smith
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