Capital Subaru of Greensboro

Service The Maintenance service for my vehicle was prompt efficient and done exactly as described. I have always had a positive experience when I come I. For The Maintenance service for my vehicle was prompt efficient and done exactly as described. I have always had a positive experience when I come I. For service More

Great service Everyone is always welcoming, efficient, courteous and helpful I am recognized by name. Were great to fix my dead battery. Thank you, everybody, Everyone is always welcoming, efficient, courteous and helpful I am recognized by name. Were great to fix my dead battery. Thank you, everybody, and also for bottle of water More

Ease of shopping The shopping experience was without any pressure. No hounding phone calls or emails. The car was clean and ready on time with a full tank of gas. The shopping experience was without any pressure. No hounding phone calls or emails. The car was clean and ready on time with a full tank of gas. More

Don't understand I've had my car serviced twice- the first oil somehow got in my windshield wiper resevoir- the second left with squecking brakes and took back and was I've had my car serviced twice- the first oil somehow got in my windshield wiper resevoir- the second left with squecking brakes and took back and was told had rocks in them and still squecking- I have an extended warranty but not very confident - don't want to continually have to take it In More

WHY WOULD I BOTHER TO BUY ANYWHERE ELSE? I have just bought my fifth consecutive Subaru, and my dealership is Capital Subaru of Greensboro NC. After that many cars, you get to know the staff I have just bought my fifth consecutive Subaru, and my dealership is Capital Subaru of Greensboro NC. After that many cars, you get to know the staff including management, sales, and service. I can honestly say that I've never enjoyed better relationships with people in the automotive industry. My wife says I am neurotic--and perhaps she's right. I've owned over 75 cars, trucks, tractors, and other wheeled vehicles in my life. My philosophy is that I should either drive the wheels off my car, or get a new model every year. So, for the past 25 years, I've been able to talk myself into the latter. And there is just no other dealership in this area that has the level of personnel and service that Capital does. I should know because I dealt with two other Greensboro dealerships before I found Capital. I would not keep coming back if I didn't get fair pricing, professional sales help, and excellent service. Capital affords me all of those--and more. It's nice to do business with honest, friendly people. Bob Cooley has been my sales guy for 15 years. Their general sales manager, Bill Thomas, does not play games with numbers. Their service manager, Dale Ozment really cares that his customers get the necessary work done right the first time. I know many other folks who work there, and have nothing negative to say about anyone I've met. Capital is where I will continue to buy my cars. Why would I bother to buy anywhere else? More

I had the most amazing time with Ty. What a great job he did I needed to get some warranty work done. The car was going to have to stay at the dealership for several days. They explained and showed me the proble I needed to get some warranty work done. The car was going to have to stay at the dealership for several days. They explained and showed me the problem and wonderful Ty got me on my way quickly with a rental car. Fabulous. Ty is an a great asset to your service department. I love my Crosstrek. Super fun car. More

Great attention and honest employees My husband and I felt very welcome and as though we were given really honest information and true pricing. We had a great experience with this dealers My husband and I felt very welcome and as though we were given really honest information and true pricing. We had a great experience with this dealership and are so happy with our purchase from them. More

Repair of Remote Start Good, quick service. No cost for repair job and part ordered for complete replacement of section I was having trouble with around windshield. Waiting Good, quick service. No cost for repair job and part ordered for complete replacement of section I was having trouble with around windshield. Waiting for call back but feel sure the good service will continue. Staff was very friendly to me but I noticed they took the time to talk to all customers. Good customer service. More

car shopping made easy I was very pleased and surprised by the simplicity of working with Jimmy Torres in sales. I was neither overwhelmed with information nor uninformed ab I was very pleased and surprised by the simplicity of working with Jimmy Torres in sales. I was neither overwhelmed with information nor uninformed about the process or the technology of a newer vehicle. I decided to lease a Subaru and I am looking forward to driving it. More

Slow, forgetful, and rude Would not honor the price they listed online until I was about to leave, immediately tried to take advantage of me. Slow: Took over five hours to b Would not honor the price they listed online until I was about to leave, immediately tried to take advantage of me. Slow: Took over five hours to buy a car, complete waste of half a day Forgetful: Forgot to give me the second key to the car! Rude: During financing they guy literally was insulting my intelligence saying things like, "You seem like a smart guy buttttt..." The people here are why car dealerships have an awful reputation. More