Capital Subaru of Greensboro
Greensboro, NC
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Awesome experience! Awesome car buying experience. Bailey was very knowledgeable on products with follow up call. The whole staff from start to finish was absolutely wond Awesome car buying experience. Bailey was very knowledgeable on products with follow up call. The whole staff from start to finish was absolutely wonderful. Would definitely recommend this dealership! More
Outstanding Aarin was friendly, knowledgeable, professional and very helpful making our car buying experience easy and hassle free. I would recommend Capital Sub Aarin was friendly, knowledgeable, professional and very helpful making our car buying experience easy and hassle free. I would recommend Capital Subaru Greensboro, thank you More
Not on the weekend 6000 mile oil change and tire rotation, I asked how they tightened the lugs on the car and they used an air gun. When I got home I wanted to check tig 6000 mile oil change and tire rotation, I asked how they tightened the lugs on the car and they used an air gun. When I got home I wanted to check tightness in foot pounds had to use breaker bar just to loosen lug nuts. Way over tightened...another customer was there getting lungs replaced due to being stripped. No fluids were topped off, wiper fluid reserve empty Also had problem with the driver door window buttons, was told that I would have to schedule an appointment during the week because no one would be available to address that problem... later found out just needed to be reprogrammed which another dearler did in 2 minutes. now my radio stopped working the display is blank and not working I had several issues during time of purchase with dealer add-ons, the salesman said they would address these at my 1st service time.... they were not addressed, More
Service visit Although the part wasn't in stock, it was ordered immediately and the diagnostic testing for the problem was expeditious. I really appreciated the ple Although the part wasn't in stock, it was ordered immediately and the diagnostic testing for the problem was expeditious. I really appreciated the pleasant staff members and their attention to my needs. More
Informative, non-pushy sales experience My husband had had a good experience with this dealership for his own car. Once I had decided from research that I wanted a Subaru Forester I went to My husband had had a good experience with this dealership for his own car. Once I had decided from research that I wanted a Subaru Forester I went to Capital to test drive one. After speaking with Tony, Subaru specialist, I was paired up with a Crosstrek, which is a superior choice for my needs. He facilitated our purchase of a car I am actually excited about. Tony worked closely with us to get exactly what we wanted. He was careful to make sure every detail of the purchase was clear to us. I recommend Tony if you're looking & I look forward to having Capital take care of our cars' needs. More
We had a very positive experience. The salesperson (Bob Cooley) spent a great deal of time locating the car, working on our deal, and explaining and demonstrating our Subaru to us. Ever The salesperson (Bob Cooley) spent a great deal of time locating the car, working on our deal, and explaining and demonstrating our Subaru to us. Everyone at the dealership was friendly, helpful, and courteous. More
2019 OUTBACK FANTASTIC EXPERIENCE -- QUICKEST DEAL TIME EVER -- WE WILL DEFINITELY BE BACK. BAILY WAS PATIENT WITH US AND REALLY KNEW HER STUFF. GOT A GREAT VEHECA FANTASTIC EXPERIENCE -- QUICKEST DEAL TIME EVER -- WE WILL DEFINITELY BE BACK. BAILY WAS PATIENT WITH US AND REALLY KNEW HER STUFF. GOT A GREAT VEHECAL. More
Friendly, low-pressure experience The salesperson, Chantel, was very polite and informative without being overly aggressive. The 2018 Forester we purchased was a satisfying deal. But w The salesperson, Chantel, was very polite and informative without being overly aggressive. The 2018 Forester we purchased was a satisfying deal. But we did end up waiting a couple of extra hours to meet with the finance department, after the agreed upon price was reached. All in all, everyone was helpful and courteous. More
Queen Outback Extended warranty was quite expensive having trouble submitting this questionnaire. Quite busy at work. I can give more feedback when my car needs se Extended warranty was quite expensive having trouble submitting this questionnaire. Quite busy at work. I can give more feedback when my car needs service. The sales person was very friendly, not at all pushy. Took his time and made sure I was happy. More
Met expectations Dealership and sales staff worked diligently to accomplish my goals and fully met expectations. Entire transaction accomplished in less than an hour. Dealership and sales staff worked diligently to accomplish my goals and fully met expectations. Entire transaction accomplished in less than an hour. By the way, a 25 word minimum is silly and discourages participation in this survey. More