Capital Subaru of Greensboro

Our experience Aarin J. was super helpful as our salesperson and kept us well informed when we had some upgrades made after our purchase day. Professional but also f Aarin J. was super helpful as our salesperson and kept us well informed when we had some upgrades made after our purchase day. Professional but also friendly to work with. Scott Minervini worked with me so patiently during the loan process and my challengeing credit thaw delay. We were referred to Capital Subaru by friends who made an Outback purchase as well. Great experience. More

Prompt, professional My wife was visiting from out of State. We had an emergency recall on air bag. Capital city got her in the next day, had the part in stock, replaced My wife was visiting from out of State. We had an emergency recall on air bag. Capital city got her in the next day, had the part in stock, replaced it in half the time the notice said it would take. We are in the market for a new Subaru and will probably make the dive to Capital City for our next purchase. Thank you for your professionalism, kindness and keeping my family safe! Ryan and Allison Corriveau Point Pleasant, WV More

Fantastic sales person Chantel was very knowledgeable and answered every question. Very friendly and polite. She walked us through every option on every car we looked at. Ex Chantel was very knowledgeable and answered every question. Very friendly and polite. She walked us through every option on every car we looked at. Explained details and paint schemes and made experience enjoyable and not pushy. I was a bit disappointed that same deal could not be worked on exactly identicle cars with just different colors. But bought it anyway. Also, was not a Subaru, it was a Hyundai Santa Fe. More

Optional spare part acquisition I needed a spare key fob. The part was obtained and the service department programmed it for my car. The entire process was professional and could n I needed a spare key fob. The part was obtained and the service department programmed it for my car. The entire process was professional and could not have gone smoother. David is my best friend (that's what my car says) More

Quick and easy I was able to book a next day order. My vehicle was taken back as soon as i arrived. The wait was only about 40 minutes. It was quick and easy. Love I was able to book a next day order. My vehicle was taken back as soon as i arrived. The wait was only about 40 minutes. It was quick and easy. Love the ability to book online and the quick and prompt service that i received. More

Oil change tire rotation Great service Dave was great very responsive, First time taking my car in and they treated me as if I’ve been coming there for years. Great service Dave was great very responsive, First time taking my car in and they treated me as if I’ve been coming there for years. More

Car buying experience My overall experience was good - the salesperson and manager were thorough, but the length of time I had to wait after deciding to purchase for the fi My overall experience was good - the salesperson and manager were thorough, but the length of time I had to wait after deciding to purchase for the final payment process took hours (3.5 hours) which was frustrating- especially since there was no financing or trade-in involved. Once I was at the final purchase step, they worked efficiently to complete the process but again, the waiting in between took too long. More

Friendly Very friendly staff. Prompt service that did not take long. Very friendly follow up and acknowledge when mistakes are made and work to make it right Very friendly staff. Prompt service that did not take long. Very friendly follow up and acknowledge when mistakes are made and work to make it right More

Great customer service Convenient and easy process re: replacing side mirror. Nice they offered shuttle service to/from work. Would recommend them to anyone who needs servic Convenient and easy process re: replacing side mirror. Nice they offered shuttle service to/from work. Would recommend them to anyone who needs service done. More

Great to work with Amanda was very informative and helpful in taking care of my 2015 Forrester. She explained clearly what was needed.She took care of what was needed Amanda was very informative and helpful in taking care of my 2015 Forrester. She explained clearly what was needed.She took care of what was needed More