Capital Subaru of Greensboro

Car not fixed! Had my car in back in August for a burning smell. They told me I needed a new catylic converter. $ 2,300.00. Still noticed the burning in Novemb Had my car in back in August for a burning smell. They told me I needed a new catylic converter. $ 2,300.00. Still noticed the burning in November. Brought it back still noting the burning smell. Now diagnosed with needing new head gaskets, etc. $ 2,600.00+. Four months, $ 5000.00 dollars!! December, still has a burning smell. Called them....bring it in. Ha...what will be the next diagnosis. More

Worst experience ever This was the worst service experience at a Subaru dealership.! Requested several things to be service on my 2018 Subaru WRX... after patiently waitin This was the worst service experience at a Subaru dealership.! Requested several things to be service on my 2018 Subaru WRX... after patiently waiting 4 hours, come to find out only two things were serviced.... as a customer I expect what I request to be serviced would be done!!!... No line of communication from service department with the customer while waiting for vehicle to be serviced... very unsatisfied and disappointed!!! More

Subaru could not help and was sent elsewhere Have new 2019 legacy. Had flat tire. Put donut on and went to Dealership. Sat gor 1 hour before I was told they would try to repair. Waited another ho Have new 2019 legacy. Had flat tire. Put donut on and went to Dealership. Sat gor 1 hour before I was told they would try to repair. Waited another hour and told could not repair and did not have a tire to replace. Sent me to NTB. I asked them to call to make sure they had a tire and directions. I was huffed at as if I was a bother to them. I have run out of space for my story of rude treatment More

Very helpful and willing to work with us They were very helpful and patient as I was looking for a car. We test drove 3 vehicles in order to tell the difference between available features suc They were very helpful and patient as I was looking for a car. We test drove 3 vehicles in order to tell the difference between available features such as awd and turbo engine in the Santa fe. They were able to work with our budget and saw the value in customer service. We chose this dealership because they had the most options on the lot for 2018 and 2019 vehicles in order to see differences in design and features. Overall, I was very pleased with their attentiveness throughout the process. More

like a good neighbor Everything about the initial Hyundai vehicle research and then buying process was made easier by a cordial and professional staff. All questions were Everything about the initial Hyundai vehicle research and then buying process was made easier by a cordial and professional staff. All questions were answered completely. More

Awesome experience to buy a great car! Capital Subaru and my salesman Gwynn were extremely helpful with getting me a car in a hurry. They even got me the color that I wanted! The process Capital Subaru and my salesman Gwynn were extremely helpful with getting me a car in a hurry. They even got me the color that I wanted! The process was fast and painless. More

Regular Service I was 15 minutes late but Amanda was gracious and had no issues with that. She was prompt with her assessment of what my car needed and relayed my con I was 15 minutes late but Amanda was gracious and had no issues with that. She was prompt with her assessment of what my car needed and relayed my concerns to the service team about a slow leak I had in a tire. More