Capital Subaru of Greensboro

Warranty work I had issues with my headlights fading off when driving- replacement parts have been ordered under the warranty & the drivers door handle keyless remo I had issues with my headlights fading off when driving- replacement parts have been ordered under the warranty & the drivers door handle keyless remote stoped working- waiting on a replacement part as well - all warranty work - waiting to get them installed to see if that fixes the problem- so far my advisor David has kept me informed More

Easy, great experience I found the exact Crosstrek I wanted, talked to Ms. Duhart over email, got pictures, settled on a price, and put a hold on my car over the phone. When I found the exact Crosstrek I wanted, talked to Ms. Duhart over email, got pictures, settled on a price, and put a hold on my car over the phone. When I came in Don went over the car, its manuals, it's tech, and then I got my financing done at Capital Auto. Great car buying experience. More

Great purchase experience and great job detailing Bought a used Jeep at Capital. Bob was awesome to work with on the purchase! The Jeep was serviced and detailed to show room condition. Even the engin Bought a used Jeep at Capital. Bob was awesome to work with on the purchase! The Jeep was serviced and detailed to show room condition. Even the engine bay was cherry. Very happy with the service, price, and experience! More

Overall great experience!! In and out in no time!! Overall great experience friendly people and very satisfied with the service.. Recommend if you have any problems with your Hy In and out in no time!! Overall great experience friendly people and very satisfied with the service.. Recommend if you have any problems with your Hyundai go here. More

Frustrating. Before the appointment even happened, we got a text message trying to sell us a new car. "The dealer is very interested in your trade-in!" No thank y Before the appointment even happened, we got a text message trying to sell us a new car. "The dealer is very interested in your trade-in!" No thank you - I just want an oil change, not a sales pitch. So I took the car in, and was informed it would be close to 2 hours and there is no shuttle service. So as I walk past 15 other employees (and no customers), I order an Uber to take me home. They finished much quicker than anticipated, so I had to turn around and Uber right back over. The price was expensive, they did my state inspection which was nice. They did promise my car would be "brought around", but when I went out to it, I was almost boxed in, making getting out very difficult. All in all, not a great experience. We will be using a non-dealer service from now on. Oh! And one more thing - I was trying to buy a car from this dealer for a while, but they never got one in like I wanted (even though I was pretty clear I would buy it if they did and called and emailed multiple times). I ended up buying my other Subaru in Cary, and had a fantastic experience there. Its too bad they're an hour away, or I'd be getting my service done there. More

Great customer service (By Amanda) From start to finish I was attended with great service. The service was also completed in a timely manner. I highly recommend Subaru for your cars mai From start to finish I was attended with great service. The service was also completed in a timely manner. I highly recommend Subaru for your cars maintenance needs. More

Fantastic!!!!!! I was in on Saturday 5/25/19. I was there for an oil change, tire rotation and state inspection. I was told my brakes were at 15%. I said I wanted the I was in on Saturday 5/25/19. I was there for an oil change, tire rotation and state inspection. I was told my brakes were at 15%. I said I wanted them fixed but I had an appointment within an hour. The staff was able to take care of everything. I was able to make my appointment on time and still get new brakes. More

Pleased The Service Department Employees were very professional and kept me informed about the ongoing service process. From the time that I arrived, the employers made me feel very Employees were very professional and kept me informed about the ongoing service process. From the time that I arrived, the employers made me feel very comfortable. Everyone was very friendly. I will continue to have my cars serviced st Capital! More

Long but very satisfied Sure the dealership needs some cosmetic updating, but the people are very nice and good to work with. I went there with a specific model in mind and i Sure the dealership needs some cosmetic updating, but the people are very nice and good to work with. I went there with a specific model in mind and if they were able to lease the car at the price and terms I wanted I was definitely going to get it. If not it was no big deal as I had an appointment at the jeep dealer to get what I wanted there. I'll tell you, 7 hours later and me canceling the jeep dealer appointment, I leased the new car I wanted at the price and terms I wanted as well and I can tell you, the 7 hours it took was well worth it. I love the car and I would and have recommended the dealer to those I run in to. More

Battery and Key Problems Ty helped me. He was exceptional. He told me my options about service from AAA or the dealership. He checked the problem with the fob’s key not ope Ty helped me. He was exceptional. He told me my options about service from AAA or the dealership. He checked the problem with the fob’s key not opening the car door (it’s the lock). He took the extra step to check a potential battery warranty with my dealership back in the DC area. Again, Ty was exceptional. He’s the best service dept person I’ve ever dealt with. More