Capital Subaru of Greensboro
Greensboro, NC
Filter Reviews by Keyword
By Type
Showing 869 reviews
Battery and Key Problems Ty helped me. He was exceptional. He told me my options about service from AAA or the dealership. He checked the problem with the fob’s key not ope Ty helped me. He was exceptional. He told me my options about service from AAA or the dealership. He checked the problem with the fob’s key not opening the car door (it’s the lock). He took the extra step to check a potential battery warranty with my dealership back in the DC area. Again, Ty was exceptional. He’s the best service dept person I’ve ever dealt with. More
Great service First scheduled service for new Outback and my first experience with Capital service department. I arrived early and they got my car back quickly. The First scheduled service for new Outback and my first experience with Capital service department. I arrived early and they got my car back quickly. They also reprogrammed a recalled item. I was pleasantly surprised at the quick turnaround. Everyone I dealt with was professional and friendly. It’s quite a bit further than my previous Subaru dealership but worth the drive. More
First service Very quick. Didn’t have to wait too long for service to be completed. I really appreciated 1st service for 2019 car being complimentary. Thank you Very quick. Didn’t have to wait too long for service to be completed. I really appreciated 1st service for 2019 car being complimentary. Thank you More
Excellent Service Center Had a wonderful experience, staff was very professional. My customer service Rep Amanda was extremely helpful and very professional. Everything I nee Had a wonderful experience, staff was very professional. My customer service Rep Amanda was extremely helpful and very professional. Everything I needed done was taken care of and all my questions were answered. More
Job well done This was my third visit since we moved to town last year. In each case the service was prompt and professional. The waiting area was clean and comfo This was my third visit since we moved to town last year. In each case the service was prompt and professional. The waiting area was clean and comfortable and the coffee was good. More
Over and Above I had a recall and an inspection. Scheduling, dropping off, notification of completion and pick-up were all hassle free. Plus, Amanda showed me how to I had a recall and an inspection. Scheduling, dropping off, notification of completion and pick-up were all hassle free. Plus, Amanda showed me how to change the clock, not an easy thing on the Outback, even after reading the manual. I am VERY HAPPY with Capital and I bought the car from Flow, who I was not happy with. Willl definitely go back to Capital! More
Simply amazing! I was pleasantly surprised, actually blown away with the total buying experience we had at Capital Subaru. We had Tony “The Man” Posey who has set the I was pleasantly surprised, actually blown away with the total buying experience we had at Capital Subaru. We had Tony “The Man” Posey who has set the new standard for what we expect when dealing with a salesman. First Class, period. This was our first purchase with this dealership and it will NOT be out last! More
Great experience Bob Cooley was very knowledgeable about the car we ended up buying. He made the experience of buying a car a pleasure. He followed through on everyth Bob Cooley was very knowledgeable about the car we ended up buying. He made the experience of buying a car a pleasure. He followed through on everything he said he was going to do. More
380 miles from home .... needed help !!! While in Winston-Salem in a family medical emergency from Metro Atlanta, we had a “Check Engine” light illuminate in our 2013 Subaru Outback.. The While in Winston-Salem in a family medical emergency from Metro Atlanta, we had a “Check Engine” light illuminate in our 2013 Subaru Outback.. The Winston-Salem Subaru Dealer offered to let us park our car in their lot until they could check it out in 7 -10 days. Capital Subaru immediately offered to diagnose our problem. In less than 30 minutes our service manager told us that we had a bad Catalytic Converter. We authorized repair and added an oil change service to the job. In less than 4 hours, all work was complete. Our 2013 Subaru has 120,000+ miles. We are in Winston-Salem frequently and will always try to schedule our routine maintenance at Capital Subaru. More
Warranty repair completed quickly as promised I needed a brake light switch repair under recall. I was able to schedule an appointment in just a few days, and the repair was completed within the I needed a brake light switch repair under recall. I was able to schedule an appointment in just a few days, and the repair was completed within the time promised. More