Capital Subaru of Greensboro

Excellent Great experience. Once I made contact with Don Smith it was smooth sailing. In fact he knew more about what I really wanted in a vehicle than I did. Great experience. Once I made contact with Don Smith it was smooth sailing. In fact he knew more about what I really wanted in a vehicle than I did. He led me right to the perfect automobile for me. Then he negotiated the transaction and got the best price and payment options. All in all a pleasant experience and I detest car shopping. More

New car We had a great experience at Capital and especially enjoyed no pressure to decide. We will definitely come back when we have to replace our other vehi We had a great experience at Capital and especially enjoyed no pressure to decide. We will definitely come back when we have to replace our other vehicle. More

Satisfied Excellent customer service. I was pleased with the salesperson. She was knowledgeable and not pushy.I was able to get the deal that fit my budget. I Excellent customer service. I was pleased with the salesperson. She was knowledgeable and not pushy.I was able to get the deal that fit my budget. I think it is unreasonable that there is a minimum world limit. More

Above and beyond I was originally going to take my 2013 Forester some place else for something as routine as replacing spark plugs but got tired of waiting (they were I was originally going to take my 2013 Forester some place else for something as routine as replacing spark plugs but got tired of waiting (they were late opening despite my making an appointment). Taking that as a bad omen, I decided to bite the bullet by going to the dealership. Nothing against the dealership - always good service - but for something this routine I thought I'd explore other options that might be cheaper. Glad I went. They were able to squeeze me in without an appointment. And I had forgotten about the shuttle service, which is great (I have an office nearby and was able to get some work done while waiting). But the fact that they not only replaced the plugs, they test drove it to make sure everything was good was a huge plus. They called me regarding recommending replacing the rear brake pads, which I signed off on. Overdue, actually. Those are the original brakes with 72,000 miles on the odometer. They also heard a rattle noise (I had forgotten) when you turn the wheel, so they lubricated the axle (so far so good). I think they also inflated my tires (the pressure light was on and had been meaning to take care of it). Light's now off. Outstanding service! Highly recommend them. More

Great service I will definately take my subaru here when I need service. The staff is very friendly and informative. The service was quick. They had me back on the I will definately take my subaru here when I need service. The staff is very friendly and informative. The service was quick. They had me back on the road in no time. More

Poor Job I have been using this Subaru dealership since moving to the Geensboro area and I find the experience empty. When I say empty I mean I feel like u am I have been using this Subaru dealership since moving to the Geensboro area and I find the experience empty. When I say empty I mean I feel like u am at a Chevy or Ford dealership, moved through like a part on the assembly line, no personal attention and everyone is just a bit rude. I have had great experiences at other dealerships and will be looking for that when I try Flow Subaru in Winston Salem NC. More

Outstanding customer service Purchased my 2018 WRX from Capital Subaru back in October 2017. Sales and service department have been outstanding. Easy to make service appointments, Purchased my 2018 WRX from Capital Subaru back in October 2017. Sales and service department have been outstanding. Easy to make service appointments, shuttle service, and complimentary car wash. This is the Go-To place for Subaru in Greensboro. More

Not thorough enough. Would’ve liked to have spoken with staff and gone for a test drive to point out some problems. Prep before paint was not good. Would’ve liked to have spoken with staff and gone for a test drive to point out some problems. Prep before paint was not good. More

Interesting Car Purchase Experience Mr. Bob Cooley was our car sales person. My wife and I enjoyed this car purchase because of Mr. Cooley. He is knowledgeable, friendly and interested i Mr. Bob Cooley was our car sales person. My wife and I enjoyed this car purchase because of Mr. Cooley. He is knowledgeable, friendly and interested in our questions about our new car. The dealership as a whole is well managed and friendly. We now have a new 2019 Hyundai Sonata Limited vehicle. More