Capital Subaru of Greensboro

Capital Subaru Experience I had a great experience purchasing my new car at Capital Subaru. I have bought the same brand of car for over 30 years and decided I wanted a change I had a great experience purchasing my new car at Capital Subaru. I have bought the same brand of car for over 30 years and decided I wanted a change. Gwynn was a very helpful salesman, but not high pressure at all. I purchased a Legacy and love it! More

On Time Scheduled appointment& arrived on time. Service rep, David, got car service completed within time promised! The price for service was the same as de Scheduled appointment& arrived on time. Service rep, David, got car service completed within time promised! The price for service was the same as described on previous visit. More

Check up for outback Overall fantastic service experience. The service was done in a timely manner. I look forward to bringing my car in. Thank you for helping me. Overall fantastic service experience. The service was done in a timely manner. I look forward to bringing my car in. Thank you for helping me. More

Multiple warning lights Had warning lights showing, was minor problem, but amanda was excellent. Question for used car manager on used car we bought in january on lack of ca Had warning lights showing, was minor problem, but amanda was excellent. Question for used car manager on used car we bought in january on lack of car jack and spare tire, he resolved issue completely More

Great experience! Bailey and Scott were very professional, friendly and accommodating!! I will definitely refer them to anyone I know looking to purchase a vehicle! Aw Bailey and Scott were very professional, friendly and accommodating!! I will definitely refer them to anyone I know looking to purchase a vehicle! Awesome service! More

Sales Person My sales person communicated the process clearly. The only minor issue I had was the delay in getting my paperwork completed. I had to come back the f My sales person communicated the process clearly. The only minor issue I had was the delay in getting my paperwork completed. I had to come back the following Saturday to complete it after waiting for almost 2 hours the previous weekend to get it done. More

Great Customer Service (No Pressure) Don was great. He helped us find the perfect vehicle for our family. He showed us all the features of our vehicle and really went out of his way to ma Don was great. He helped us find the perfect vehicle for our family. He showed us all the features of our vehicle and really went out of his way to make sure we got the best deal possible. We will definitely come back! More

Helpful staff, great services The staff helped me understand what was going wrong with my car, WITHOUT being condescending or making me feel like an idiot! the repair was done quic The staff helped me understand what was going wrong with my car, WITHOUT being condescending or making me feel like an idiot! the repair was done quickly with frequent updates given over a text chain. That was especially convenient for me because I can check texts, but can’t be getting phone calls at work. Also, the shuttle service they provide is amazing! It is so helpful to have a free ride to and from the dealership. I didn’t have to bother my spouse to leave work early, and didn’t have to ask a coworker or friend for a favor! Shuttle services should absolutely be standard across all dealerships! More

Safety Recall and 36K service. Prompt and courteous. No problems. Coffee was good. Met all expectations. Our service experience in Wilmington was that they also washed the car w Prompt and courteous. No problems. Coffee was good. Met all expectations. Our service experience in Wilmington was that they also washed the car which was a nice touch. More

Satisfactory I asked for an overall check, the 100 point inspection, 3 times and it never happened. I didnt want trouble so I did not push it and left without it b I asked for an overall check, the 100 point inspection, 3 times and it never happened. I didnt want trouble so I did not push it and left without it being done. I dont live in Greensboro so to push the matter would have been very inconvenient to me. I'm satisfied with how fast the other work on my car got done. When I pulled in a felt the girls who checked me in and out were not in good mood and it made me even more hesitant to speak up. More