Capital Subaru of Greensboro

Multiple warning lights Had warning lights showing, was minor problem, but amanda was excellent. Question for used car manager on used car we bought in january on lack of ca Had warning lights showing, was minor problem, but amanda was excellent. Question for used car manager on used car we bought in january on lack of car jack and spare tire, he resolved issue completely More

Great experience! Bailey and Scott were very professional, friendly and accommodating!! I will definitely refer them to anyone I know looking to purchase a vehicle! Aw Bailey and Scott were very professional, friendly and accommodating!! I will definitely refer them to anyone I know looking to purchase a vehicle! Awesome service! More

Great Customer Service (No Pressure) Don was great. He helped us find the perfect vehicle for our family. He showed us all the features of our vehicle and really went out of his way to ma Don was great. He helped us find the perfect vehicle for our family. He showed us all the features of our vehicle and really went out of his way to make sure we got the best deal possible. We will definitely come back! More

Safety Recall and 36K service. Prompt and courteous. No problems. Coffee was good. Met all expectations. Our service experience in Wilmington was that they also washed the car w Prompt and courteous. No problems. Coffee was good. Met all expectations. Our service experience in Wilmington was that they also washed the car which was a nice touch. More

Satisfactory I asked for an overall check, the 100 point inspection, 3 times and it never happened. I didnt want trouble so I did not push it and left without it b I asked for an overall check, the 100 point inspection, 3 times and it never happened. I didnt want trouble so I did not push it and left without it being done. I dont live in Greensboro so to push the matter would have been very inconvenient to me. I'm satisfied with how fast the other work on my car got done. When I pulled in a felt the girls who checked me in and out were not in good mood and it made me even more hesitant to speak up. More

Easy, great experience I found the exact Crosstrek I wanted, talked to Ms. Duhart over email, got pictures, settled on a price, and put a hold on my car over the phone. When I found the exact Crosstrek I wanted, talked to Ms. Duhart over email, got pictures, settled on a price, and put a hold on my car over the phone. When I came in Don went over the car, its manuals, it's tech, and then I got my financing done at Capital Auto. Great car buying experience. More

Great purchase experience and great job detailing Bought a used Jeep at Capital. Bob was awesome to work with on the purchase! The Jeep was serviced and detailed to show room condition. Even the engin Bought a used Jeep at Capital. Bob was awesome to work with on the purchase! The Jeep was serviced and detailed to show room condition. Even the engine bay was cherry. Very happy with the service, price, and experience! More

Frustrating. Before the appointment even happened, we got a text message trying to sell us a new car. "The dealer is very interested in your trade-in!" No thank y Before the appointment even happened, we got a text message trying to sell us a new car. "The dealer is very interested in your trade-in!" No thank you - I just want an oil change, not a sales pitch. So I took the car in, and was informed it would be close to 2 hours and there is no shuttle service. So as I walk past 15 other employees (and no customers), I order an Uber to take me home. They finished much quicker than anticipated, so I had to turn around and Uber right back over. The price was expensive, they did my state inspection which was nice. They did promise my car would be "brought around", but when I went out to it, I was almost boxed in, making getting out very difficult. All in all, not a great experience. We will be using a non-dealer service from now on. Oh! And one more thing - I was trying to buy a car from this dealer for a while, but they never got one in like I wanted (even though I was pretty clear I would buy it if they did and called and emailed multiple times). I ended up buying my other Subaru in Cary, and had a fantastic experience there. Its too bad they're an hour away, or I'd be getting my service done there. More

Great customer service (By Amanda) From start to finish I was attended with great service. The service was also completed in a timely manner. I highly recommend Subaru for your cars mai From start to finish I was attended with great service. The service was also completed in a timely manner. I highly recommend Subaru for your cars maintenance needs. More

Long but very satisfied Sure the dealership needs some cosmetic updating, but the people are very nice and good to work with. I went there with a specific model in mind and i Sure the dealership needs some cosmetic updating, but the people are very nice and good to work with. I went there with a specific model in mind and if they were able to lease the car at the price and terms I wanted I was definitely going to get it. If not it was no big deal as I had an appointment at the jeep dealer to get what I wanted there. I'll tell you, 7 hours later and me canceling the jeep dealer appointment, I leased the new car I wanted at the price and terms I wanted as well and I can tell you, the 7 hours it took was well worth it. I love the car and I would and have recommended the dealer to those I run in to. More