Capital Subaru of Greensboro
Greensboro, NC
Filter Reviews by Keyword
By Type
Showing 869 reviews
Recall service— plus break light and other concern Most of the 5 star rating is because of your service manger TY - efficient - knowledgeably - and great to deal with - plus the service was quicker tha Most of the 5 star rating is because of your service manger TY - efficient - knowledgeably - and great to deal with - plus the service was quicker than expected - thorough in what we had asked to look at - More
Great except for 1 thing Great price and Chantel was great to work with. She handled many specific questions well and was never pushy. One issue I have is I was led to believe Great price and Chantel was great to work with. She handled many specific questions well and was never pushy. One issue I have is I was led to believe I had 3 yrs of Apple CarPlay and Bluelink. Problem was it had already used up 10 months up since it was a 2018. It certainly would not have kept me from making the purchase but full disclosure feels more honest. Hope this helps. More
Battery replaced under warranty Battery died on car when service center was closed. Battery was "jumped" and driven to dealership. Repair did not see anything wrong with alternator Battery died on car when service center was closed. Battery was "jumped" and driven to dealership. Repair did not see anything wrong with alternator nor battery. But replaced the battery just in case there was a bad fuel cell. Thankfully this was done at no charge as the vehicle is under warranty. Grateful that the repair person was "proactive" by replacing the battery. More
Wonderful I always receive a great service. They keep me updated with information during the time I’m there so I’m not surprised at the end of the visit. They a I always receive a great service. They keep me updated with information during the time I’m there so I’m not surprised at the end of the visit. They are professional and easy to schedule an appointment with lots of availability. I appreciate their hours on Saturdays also. More
A wonderful experience Tony Posey was wonderful from the moment I drove in the parking lot. His was patience and so kind and kept me updated at all time. It was a wonderf Tony Posey was wonderful from the moment I drove in the parking lot. His was patience and so kind and kept me updated at all time. It was a wonderful experience and I love the 2019 Subaru Forester. More
Great customer service I am always able to get an appointment to have my car serviced on my schedule. Everyone there is cheerful and welcoming. They perform quality work. I am always able to get an appointment to have my car serviced on my schedule. Everyone there is cheerful and welcoming. They perform quality work. More
Subaru Baja Had great experience with Kyle their internet sales manager. He kept me updated on the car (Subaru Baja) that I was interested in. I actually drove 5 Had great experience with Kyle their internet sales manager. He kept me updated on the car (Subaru Baja) that I was interested in. I actually drove 5 1/2 hours to purchase. When I arrived our sales person was Chase. He was a great help and very professional. The finance manager was also very helpful. All in all a great experience. More
Smooth as silk Bob Cooley was a great help and very nice. Everything was straight up and no hard selling. Everyone was very friendly. Bob found a car quickly. Bob Cooley was a great help and very nice. Everything was straight up and no hard selling. Everyone was very friendly. Bob found a car quickly. More
200,000 mile check up Thank you Dale Ozment for a great service provider team of knowledgable techs and effective service people. Ali, Ty and you all are stellar and the t Thank you Dale Ozment for a great service provider team of knowledgable techs and effective service people. Ali, Ty and you all are stellar and the techs have always been good at what they do in service. Many thanks from the Outer Banks. You all are so excellent we drive 4 hours one way to get service.....its worth it. SB More
Work done as requested. Oil changed as requested. Work was scheduled on line which was good/ easy application to use. I did appreciate the follow up email to confirm the ap Oil changed as requested. Work was scheduled on line which was good/ easy application to use. I did appreciate the follow up email to confirm the appointment. More