Capital Subaru of Greensboro
Greensboro, NC
Filter Reviews by Keyword
By Type
Showing 869 reviews
Great process from start to finish Staff was super nice and easy to work with. They didn't hound us too much and generally made the buying experience an easy one. When we had an issue Staff was super nice and easy to work with. They didn't hound us too much and generally made the buying experience an easy one. When we had an issue with the vehicle we purchased(paint chip from when they cleaned it) they were quick to respond and seemed like they genuinely wanted to help solve the problem. They could have just dumped us on hyundai warranty support but they worked with us instead. Finance was easy to get through. All of the paperwork was prepped and ready to go, Brian explained everything in plain terms and allowed us to read each document and didn't pressure us to move on at any time. All in all, it was a good experience More
Quick ,responsive, accommodating, and fair Very good friendly service. Respectful of my needs . Would recommend to others. Financial was fast and reliable. Hope future visits go just as smooth Very good friendly service. Respectful of my needs . Would recommend to others. Financial was fast and reliable. Hope future visits go just as smoothly with service More
Superb experience My experience at Capital Hyundai far exceeded my expectations. My salesperson, Ms. Bailey Miles was professional, knowledgeable and efficient from he My experience at Capital Hyundai far exceeded my expectations. My salesperson, Ms. Bailey Miles was professional, knowledgeable and efficient from her initial greeting to our last interaction. She was solely responsible for changing my mind about my previous negative car buying experiences. She deserves a raise! I am very happy with my new Hyundai. More
Professional & courteous I was given prompt attention with a listening ear to tailor make a deal that would accommodate my needs . Someone was always there to direct me to the I was given prompt attention with a listening ear to tailor make a deal that would accommodate my needs . Someone was always there to direct me to the proper source in a timely ,professional manner! More
Service Your staff was very professional. Service was great. Their estimate on service cost was right on the money. The estimated time for repair was done in Your staff was very professional. Service was great. Their estimate on service cost was right on the money. The estimated time for repair was done in less time then expected. Very happy with your service center, especially since I recently moved to the area. More
Quick & efficient Very attentive and got my car fixed so quickly. It truly felt good as new. I’m completely grateful at all the help I received and how understanding Le Very attentive and got my car fixed so quickly. It truly felt good as new. I’m completely grateful at all the help I received and how understanding Lee was. More
Buying a new car Process could have been a little smoother But okay with it . Too much down down in purchase process.. took two weeks to finalize Paper work. Process could have been a little smoother But okay with it . Too much down down in purchase process.. took two weeks to finalize Paper work. More
Last visit We needed an airbag replaced (recall) and an annual inspection. Found out it was time to replace the brake pads. All the work was done quickly and pro We needed an airbag replaced (recall) and an annual inspection. Found out it was time to replace the brake pads. All the work was done quickly and professionally. I had some communication issues last time we had our Subaru serviced but everything went smoothly this time. The work has always been excellent. Just be careful you don’t lose yiour customer online or on the phone. More
WRX engine repair Overall my experience with getting my 2019 WRX repaired was very good. I scheduled my appt online and the service department was ready to take my car Overall my experience with getting my 2019 WRX repaired was very good. I scheduled my appt online and the service department was ready to take my car when I arrived. They diagnosed the problem in a timely manner and told me the parts were on order so I could bring my car back when they arrived. The loaner they provided was a new Outback which was nice. The only thing kind of on the downside was I had to call them after a few days to get an update on my car. Not a big deal to me but may be to some other people. Overall I was impressed with the service. More
2019 3.6R kjp The difference between my 2.5i that I replaced with the 3.6R is like night and day. Better response in both steering and from the gas pedal. The difference between my 2.5i that I replaced with the 3.6R is like night and day. Better response in both steering and from the gas pedal. More