Capital Subaru of Greensboro
Greensboro, NC
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Went smoothly Everyone was very pleasant and helpful. Was happy with the dealership. Coming from New York I was pleasantly surprised that we were able to pick up th Everyone was very pleasant and helpful. Was happy with the dealership. Coming from New York I was pleasantly surprised that we were able to pick up the automobile the same day. More
Best overall car buying experience! At age 64 I have purchased numerous vehicles. This was by far the best overall car buying experience I have ever had. Bod Dunn Hyundai is TERRIFIC! At age 64 I have purchased numerous vehicles. This was by far the best overall car buying experience I have ever had. Bod Dunn Hyundai is TERRIFIC! More
Great price- took care of everything Bob Dunn took care of the test drives, trade in , financing options and honoring the True Car price. Completely satisfied with everyone involved. Didn Bob Dunn took care of the test drives, trade in , financing options and honoring the True Car price. Completely satisfied with everyone involved. Didn't feel pressured More
Very please My salesperson Brian was amaxing, he made me feel comfortable. He was helpful, worked miracles.. he knows how to communicate with others,,these people My salesperson Brian was amaxing, he made me feel comfortable. He was helpful, worked miracles.. he knows how to communicate with others,,these people i delt with were very God fearing. Also Tim, Pat, and Afi were all amazing they made this process so painless.and informative.. thank you guys.. love my cars.. xoxox More
Over priced & lack follow up to customer response Third time at this dealership for service - fourth including the appointment I had to reschedule because the part did not arrive, even though I was to Third time at this dealership for service - fourth including the appointment I had to reschedule because the part did not arrive, even though I was told it would be there. My appointment was at 1:30 and was finished at 3:00 - labor charge was $230; $153/hour for labor is ridiculous. I asked the service advisor for an explanation but he couldn't even tell me the hourly rate or SRT for the repair. When I arrived home, I found two tools the tech left on the ledge of my windshield; a long handled needle nosed plier and an awl - fortunately they did not fall off during my drive home and cause damage to my car or someone else on the road. This makes me question the attention to detail of my repair. I called the service dept. and left a message about the tools but no one called me back. I received a "thank you" email from the service manager the following week and responded with my experience - still no call to apologize, offer an explanation or resolve my dissatisfaction. I am relatively new to the area and have always serviced my vehicles at dealerships as I feel they are the most knowledgeable and that my patronage would be valued - I no longer believe this to be true based on the lack of customer service at this dealership service center. More
Out-of-State Purchase - New 2016 Elanta Limited Extremely efficient and effective group at Bob Dunn Hyundai. The BDC/Internet sales dept was especially helpful and provided all of the information t Extremely efficient and effective group at Bob Dunn Hyundai. The BDC/Internet sales dept was especially helpful and provided all of the information that I requested in a very timely manner. The price for my new Elantra was very logical and backed up by detailed explanations of all line items. Based on my experience shopping at multiple dealerships in the southeast for this car, the internet group at Bob Dunn was VASTLY superior to similar departments at other Hyundai dealerships. When you call, definitely ask for Jesse! More
Great Experience I visited many other dealerships around Greensboro while shopping for a car. This was my first Hyundai purchase. The staff and salespeople at Bob Dunn I visited many other dealerships around Greensboro while shopping for a car. This was my first Hyundai purchase. The staff and salespeople at Bob Dunn were exceptional in their honesty, attentiveness, and desire to satisfy the customer, especially in comparison to some other large, well-known dealerships in the area that use very aggressive (and sometimes downright deceptive) sales tactics. I would definitely recommend this dealership and consider it for any future purchases. More
Great Buying Experience! Great exsperience with staff. You should use Bob to teach younger sales staff how to sell a vehicle. Will definitely recommend Bob Dunn Hyundai to oth Great exsperience with staff. You should use Bob to teach younger sales staff how to sell a vehicle. Will definitely recommend Bob Dunn Hyundai to others! More
Good Dealership I appreciated the courtesy and helpfulness of Michelle in Internet sales, Mack the salesperson, and James in the finance department. I had no trouble I appreciated the courtesy and helpfulness of Michelle in Internet sales, Mack the salesperson, and James in the finance department. I had no trouble at all finding the car I wanted, and the pricing was very straight-forward. More
Great experience I used Costco pricing to purchase a new Elantra GT. The dealership had to go find a car with the options that I wanted, but they were able to have on I used Costco pricing to purchase a new Elantra GT. The dealership had to go find a car with the options that I wanted, but they were able to have one within a couple of days. The car is great. The staff at Bob Dunn were helpful. I would recommend them for anyone shopping for a new or used vehicle. More