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Capital Subaru of Greensboro
Greensboro, NC
1,300 Reviews
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April 22, 2019
Excellent service I have received excellent service everytime I have went in to have my car services. Everyone is friendly and willing to help in any way! I have received excellent service everytime I have went in to have my car services. Everyone is friendly and willing to help in any way! More
by mparker818@yahoo.com
Verified CustomerEmployees Worked With
Bailey Miles
April 21, 2019
6 month wait to get leak fixed I took 6 month to get a leak fixed through my Eye Sight unit. Luckily it was still under warranty. More cars should be available as loaners so wor I took 6 month to get a leak fixed through my Eye Sight unit. Luckily it was still under warranty. More cars should be available as loaners so work can get done. Don't tie the service managers hand by not having this service. More
by JYINLEX
Employees Worked With
Amanda Smith
April 20, 2019
Helpful service Tyrone and Amanda were very helpful during the 48,000 maintenance service for my Forester. I also had 4 new tires installed, but I don't know the name Tyrone and Amanda were very helpful during the 48,000 maintenance service for my Forester. I also had 4 new tires installed, but I don't know the name of the Parts staff member who ordered the tires. More
by CHARLES.TERRELL
Employees Worked With
Ty Williams, Amanda Smith
April 19, 2019
Longer than expected, but worth it The experience was excellent. Had to order the car we wanted. Joe. Our sales rep, kept in constant touch with us during the process. Joe was extrem The experience was excellent. Had to order the car we wanted. Joe. Our sales rep, kept in constant touch with us during the process. Joe was extremely nice and helpful. He did everything he could to answer our questions. More
by jdmullens
Employees Worked With
Joseph Herbin, Brian Boulay
April 19, 2019
State inspection and light bulb replacement Completed in a timely manner...outlined options of possible repair and outlined options...made requested repairs...moved car to ease departure. Ty mad Completed in a timely manner...outlined options of possible repair and outlined options...made requested repairs...moved car to ease departure. Ty made the appointment a pleasure! More
by Virginia
Employees Worked With
Ty Williams
April 19, 2019
worst dealer experience ever I went to this dealer April 15, 2019 and asked to look at used Outbacks in the 2016 vintage to fit my budget. I was shown and drove a 2018 with 28000 I went to this dealer April 15, 2019 and asked to look at used Outbacks in the 2016 vintage to fit my budget. I was shown and drove a 2018 with 28000 miles that was a dealer loaner and had been in an accident by my sales person. I liked this car and got the car fax and had the used car evaluator drive my car. I was limited on time and asked the sales person to call me with an offer. While I was there the "manager" (person in charge I guess) held a staff meeting with the message "we have to work as a team and let's get going". This took 15 minutes while I was waiting at a table along with at least 2 other customers. They had my keys, so I had to wait, so as the meeting went on and on I asked for my keys and drove off. The sales person later called and offered $750 for my car and I laughed. They finally got up to $2000 and quoted a price that I thought was good. I went in the next day with my title and second set of keys ready to buy the 2018. I asked to speak to the used car manager, who was off that day so I spoke with the manager who was there and told him I was ready to buy the car. He showed me the price sheet which was $3500 that what the sales person had quoted. I showed him the note I had written and he seemed uninterested and walked off. The sales person walked by as I was leaving and asked if "we closed the deal" to which I responded that "you quoted me a price on the wrong car. I had never driven or even set in a 2017 and that is the price I was given. I've purchased numerous cars over the years and this is definitely the worst ever. I've spoken with others who bought there who had similar experiences. The good news is that I will be able to find the car I want from a dealership that wants my business. More
by Frustrated buyer
Employees Worked With
Gabriel Ramos, Joseph Herbin
April 19, 2019
18,000 mile service Always helpful and consistent service. I was able to make an appointment online the night before. I was in and out in less than an hour. Always helpful and consistent service. I was able to make an appointment online the night before. I was in and out in less than an hour. More
by SOCCERBUNNY99
Employees Worked With
David Fuller
April 19, 2019
Efficient Had an oxygen sensor replaced. This was a warranteed repair. Ty, the service rep, was excellent and efficient. I strongly recommend making an appt bef Had an oxygen sensor replaced. This was a warranteed repair. Ty, the service rep, was excellent and efficient. I strongly recommend making an appt before coming. Doesn’t seem like they have the staff for drop-ins. More
by Julie Atchison
Employees Worked With
Ty Williams
April 19, 2019
It was great I had a great experience. David kept me informed with everything that was going on with my car. When I came to pick my car up they were so friendly an I had a great experience. David kept me informed with everything that was going on with my car. When I came to pick my car up they were so friendly and helpful. More
by LadyT
Employees Worked With
A woman and gentleman I forgot there name they were very friendly and helpful. The lady showed me where to go and the gentleman checked me out and went and got my car for me. If have anymore problems with my car I would come to y’all. Thanks , David Fuller
April 19, 2019
Carolina Collision Center I was very pleased with the quality of service and the speed in which it was done. The staff that I worked with were great. I was very pleased with the quality of service and the speed in which it was done. The staff that I worked with were great. More
by Sandy58
Employees Worked With
David Fuller
