Capital Subaru of Greensboro

Good Customer Service There was accidental damage done to my seat by sales person. Ashley sent someone to pick up the car, dropped off a loaner, and returned my car the sam There was accidental damage done to my seat by sales person. Ashley sent someone to pick up the car, dropped off a loaner, and returned my car the same day, good as new. More

Tucson 19 There was great energy when I first walked into the show room. Was greeted and introduced to Bob and he was very friendly and warm. Very knowledgeable There was great energy when I first walked into the show room. Was greeted and introduced to Bob and he was very friendly and warm. Very knowledgeable about everything and very helpful. Would recommend anyone to buy from capital More

Outstanding Customer Service No pressure and very helpful support as different options were considered. Clear explanation of the entire process. Bob Cooley is a great representati No pressure and very helpful support as different options were considered. Clear explanation of the entire process. Bob Cooley is a great representative for the brand. More

Best customer service and amazing staff I went to several dealerships looking for my dream car before finally going to Capital in Greensboro, and no dealership treated me as well as Capital I went to several dealerships looking for my dream car before finally going to Capital in Greensboro, and no dealership treated me as well as Capital did. They were amazing! Joe Herbin was the automotive consultant I worked with and he made the entire experience worth while. I can’t rave enough about how hospitable and helpful he was. If you need a new car definitely give Capital Subaru a try and ask for Joe when you’re there! More

Warranty engine replacement I was pleased with the amount of time it took to get my car back. My opinion has improved since my last visit. There is an issue with my steering fe I was pleased with the amount of time it took to get my car back. My opinion has improved since my last visit. There is an issue with my steering feeling choppy and a slight rumble at low rpm while the a/c is running that David said he would have checked out on 5/1/19. More

2011 spmata My 2011 Hyundai Sonata was not repaired I was told the car is ready I go pick up the car no repair had been made to fix the car so I would not recomme My 2011 Hyundai Sonata was not repaired I was told the car is ready I go pick up the car no repair had been made to fix the car so I would not recommend this dealership at all I wouldn’t recommend it for even just a second car I simply would not recommend it service was piss poor More

Excellent Customer Service A huge thank you to everyone at Capital, especially Chris! He was patient with me while I test drove a Hyundai Tucson and answered all of my questions A huge thank you to everyone at Capital, especially Chris! He was patient with me while I test drove a Hyundai Tucson and answered all of my questions! He even stayed late after closing to finish up paperwork with me, which was super appreciated! I definitely recommend Capital Hyundai!! More

Unexpected Engine The engine in my 2011 Sonata had made a few ominous sounds and cut out on me a few mo the ago while on the interstate. I made an appointment with the The engine in my 2011 Sonata had made a few ominous sounds and cut out on me a few mo the ago while on the interstate. I made an appointment with the dealer, between having some recalls I knew needed addressing, being concerned the issue was the transmission in my closed-system model, and being aware that my model car has a history of some challenges. Turns out I was in the process on one of those specific challenges. To my surprise, despite having 200k miles on the odometer, my engine failure was deemed part of the 2016 recall and my engine was replaced at no charge to me. Capital Subaru kept me informed throughout the process, ensured I had a (Hyundai funded) rental car, and stayed in great communication with me via text. I’m pretty pleased with my experience. They did recommend some add on work that was out of my budget, even considering what they had expected to spend on transmission work, but my brother is good with cars and has taken care of that for me. More

Great customer experience. Great customer service and experience. They went over and above to find the problem and solved the problem. Very happy and pleased with the service. Great customer service and experience. They went over and above to find the problem and solved the problem. Very happy and pleased with the service. More

Made the deal work We had a budget and they made it work. Joe Herbin wasn't pushy as a salesman. Everyone was helpful. Appreciated the text from the service departmen We had a budget and they made it work. Joe Herbin wasn't pushy as a salesman. Everyone was helpful. Appreciated the text from the service department after the purchase. More