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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
654 Reviews

654 Reviews of Capital Hyundai Of Jacksonville - Service Center

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October 14, 2024

The service at this dealership is very professional and correct I like the way the mechanics inform you of your vehicle needs and how to correct them thank you More

by bryanwh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Staff were super nice and my service was completed very quickly for the amount of work that needed to be done. More

by awalls39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

My 2nd service with this dealer and both times I have received great customer service. Friendly, they kept me informed on the status of my car through out the whole service. Very professional. Love the s More

by HERSHEL.GRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Always received great service. The Staff is always polite and caring. I never had to wait longer than necessary. More

by LINDAJORDAN2654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Well did not put my oil change sticker in the windshield and didn’t fully my coolant More

by MRS.GJAMES504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Excellent customer service. Friendly staff. Clean facility. Got right in. The bottom line was right on target with the estimate I got online and again before they started the wo More

by SARA.LEE.SPARKLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The technician did not hook the battery cable up correctly and I had trouble with my car not started. My nephew found it and adjusted it for me More

by DOLLYJLOWERY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Colyer
October 03, 2024

The customer service is out of this world. I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshi More

by Kristi McMurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Justin Smith in service is the only reason I'd keep going back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or a More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Our service representative (Justin) did a great job of trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! More

by jfuqua11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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