Capital Hyundai Of Jacksonville - Service Center
Jacksonville, NC
654 Reviews of Capital Hyundai Of Jacksonville - Service Center
The service at this dealership is very professional and correct I like the way the mechanics inform you of your vehicle needs and how to correct them thank you correct I like the way the mechanics inform you of your vehicle needs and how to correct them thank you More
Staff were super nice and my service was completed very quickly for the amount of work that needed to be done. quickly for the amount of work that needed to be done. More
My 2nd service with this dealer and both times I have received great customer service. Friendly, they kept me informed on the status of my car through out the whole service. Very professional. Love the s received great customer service. Friendly, they kept me informed on the status of my car through out the whole service. Very professional. Love the service. More
Always received great service. The Staff is always polite and caring. I never had to wait longer than necessary. The Staff is always polite and caring. I never had to wait longer than necessary. More
Well did not put my oil change sticker in the windshield and didn’t fully my coolant and didn’t fully my coolant More
Excellent customer service. Friendly staff. Clean facility. Got right in. The bottom line was right on target with the estimate I got online and again before they started the wo Friendly staff. Clean facility. Got right in. The bottom line was right on target with the estimate I got online and again before they started the work. They also fixed a recall I wasn't aware of. Highly recommend. More
The technician did not hook the battery cable up correctly and I had trouble with my car not started. My nephew found it and adjusted it for me correctly and I had trouble with my car not started. My nephew found it and adjusted it for me More
The customer service is out of this world. I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshi I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshing to go somewhere that the employees greet you with a smile and listen to your concerns!! More
Justin Smith in service is the only reason I'd keep going back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or a back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or addressed. Most recently my car has experienced some mechanical issues that came with various associated problems and he has gone above and beyond measures to make sure I was taken care of and my situations were handled. This guy works extremely hard and cares about his customers, I'm certainly very grateful for him. More
Our service representative (Justin) did a great job of trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! More