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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
751 Reviews

751 Reviews of Capital Hyundai Of Jacksonville - Service Center

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January 22, 2025

The staff is knowledgeable and the service gets done correctly and at a decent rate of time. More

by jeremytadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

The facility was extremely clean, the staff were polite, and they even offered to sell me another vehicle. More

by prussell187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I took my 2023 Sonata in for it’s 22. 5K mile scheduled service on 9/12/2025. The service dept w/ Justin promptly greeted me when I arrived and we discussed what was going to be done to th More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Thanks for promptly figuring out the issue and in getting my car back to its operational state. Great customer service. More

by JAMESF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
January 19, 2025

Good experience at the shop but still waiting for a follow-up call on warranty coverage for my Hyundai Sonata. More

by litchnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Awesome service they kept me informed and got me in and out as I had a work deadline to get back for. More

by COASTALGGIRL_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
January 18, 2025

Service was able to identify and diagnose the engine light if my car and kept me updated of things needed to be done to fix my car. More

by nyeli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I had a very good experience in getting an odd engine / warning light problem resolved promptly. More

by DENNISCASE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

very helpful and understanding! went out of their way to help me with my car! More

by corinnafeterowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The service department are a kind bunch! You’re in and out faster than anywhere I’ve ever been! I’m very happy with the service. More

by damarabeard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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