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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
654 Reviews

654 Reviews of Capital Hyundai Of Jacksonville - Service Center

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October 31, 2024

Very happy with their service department! They are friendly and communication was excellent. Highly recommended More

by Cagraner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Justin was very helpful as always. Polite and courteous as always as well, give the man a raise! Shane, well he is Shane, Josh as always very motivated to help concerned customers. Don More

by crjohnson0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Josh and service department were very professional and courteous. Josh went the extra step to show us the problem with our vehicle and explain the repair to us. I would recommend this service department More

by CFKAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

The service department was very helpful in getting me scheduled, and servicing my car. The visit was prompt and I had a great experience. More

by bubbareid75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
October 29, 2024

Professional, clean, and work to be performed understood by staff. Communication throughout service and both rides provided were professional and vehicles clean More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

They’re good. Never had a problem with them and bring my car in for service whenever needed More

by jsmaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Shane and Joush gave me better advise then Hydundia Corp. They should be commended for their effort. More

by FMAC167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane. And Joush.
October 25, 2024

I had the privilege of being helped by Lauren over the phone and in-person. One morning, I realized that my tire had a nail in it so I called Capital Hyundai. Lauren was able to arrange a next-day walk-in More

by LUIS.CON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, and Shane Colyer
October 22, 2024

Justin was amazing he helped me repair my tire and he was respectful I will definitely recommend going there , they have some he best service and experience More

by Kyla Cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Scheduled service and entered VIN on website. Arrived for appointment a week later and no parts were ordered for the repairs. They said they'd call to reschedule. No word for nearly 3 weeks. Call More

by askemlater
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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