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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
727 Reviews

727 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 31, 2023

Came here because of a terrible experience at a different dealership. The service department was fantastic & I’ll be returning when the time comes! More

by O.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Treated with utmost respect and professionalism. Take time and explain situation in layman's terms. More

by Burley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Christensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane sets a caring relationship with clients.
July 30, 2023

Great job fixing an accessory mishap that required way more work than expected. Very diligent. More

by fans_mindful_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
July 30, 2023

The service at Capital Hyundai was excellent. There was no wait time and very good customer service. More

by smithcyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

This dealership was very nice and welcoming, the customer service was great and I loved everything about it. I’d definitely recommend it to a friend! More

by prussell187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

This service center was quick and efficient to call and notify that my car was ready and thankfully sales was able to arrange my picking it up past the regular hours to accommodate for my scheduling. More

by cdwalker13342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Fantastic service from the time I arrived to the time I was finished. Complimentary water, coffee and crackers. But a soda machine would have been nice too. More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

As a woman it’s sometimes hard to have a friendly staff; however this business treats women wonderfully. More

by LWCHIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Everyone is very friendly and professional. The waiting area is clean and comfortable.i did not have to wait long. More

by MARIETHORTON1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Smith
July 29, 2023

Shane took the time to figure out what I was hearing with my Tucson. Everyone is always so friendly More

by terrimcbride96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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