Back

Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
728 Reviews

728 Reviews of Capital Hyundai Of Jacksonville - Service Center

Sort by
August 09, 2023

I would say customer service especially Ms Dakota and the rest of the service staff and department overall is well trained, customer oriented to the extent that they are ambassadors. More

by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sink
August 08, 2023

Really knowledgeable service advisors. Good value for your money. New service facility on the way. I recommend using Capital, but be prepared for a wait. More

by emcarter51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I understand the shortage of technicians. The car was dropped off on a Tuesday and didn’t receive it back until the next Friday and all it need was a motor flushing More

by JIMJ81874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Capital Hyundai of Jacksonville service department has gone above and beyond to help me. The service manager Josh and service representative Justin have done more for me and my family in helping to have t More

by benji312000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Been there twice. Everyone very generous and kind. The service is very good. Had appt, may have waited 10-15 min. But very clean, relaxing and nice atmosphere. More

by italialindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

I was impressed with the engine cleaning. Prices are high for services. More than others More

by SHARONB28546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

The associate who helped us was very friendly and courteous. We were pleasantly surprised when he said he could order a car service to take us to the mall while my car was being serviced! It was a More

by nocaroblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

I bought my 2019 Elantra from Capital (then Stevenson) brand new and I still take it only to them because of their excellent mechanics. More

by SMITHMARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
August 05, 2023

Everything was great. My car was in and out quickly, the service team checked with me before doing any additional work. Very courteous. More

by Bghirko2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The individuals in the service department treated me professionally and were respectful in their interactions with me. My service was completed iquickly and my car was returned in an exceptable conditio More

by KBLAKLEY715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
57
...