Capital Hyundai Of Jacksonville - Service Center

The service dept has been good, not great. I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other cust I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other customers, I approached a staff member and asked if he knew when they’d be back inside. His response was that they didn’t leave until 6 so they weren’t gone and would be back in sometime. He did finally walk outside to go get them a few minutes later. Justin seems very knowledgeable and has always been very helpful over the phone. More

Shane is an invaluable member of your team and an absolute asset. Give him a raise. absolute asset. Give him a raise. More

Very competent, time is great. 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 More

The service is still great. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. More

Professional, polite and consumer friendly. Nice atmosphere and prompt service. Definitely will recommend this dealership if asked. Nice atmosphere and prompt service. Definitely will recommend this dealership if asked. More

Very professional and courteous a pleasure to do business with this dealership great to work with with this dealership great to work with More

Thank you for being fast and reliable and so friendly. It was a great experience It was a great experience More

Not a long wait for an oil change and tire rotation. The only negative is since being there months ago they are working on the original service garage and I didn’t know until I arrived. It would’ve been The only negative is since being there months ago they are working on the original service garage and I didn’t know until I arrived. It would’ve been helpful if I received instructions on where to go. I did notice the sign for the new service area, but there was a white pickup truck parked there so I was a little confused. Glad there was an employee standing outside that I asked and the owner of the truck said he was moving it. Other than that, Service was great! More

Prompt and friendly service has always been my experience. Dedicated to taking care of any warranty issues I have had. experience. Dedicated to taking care of any warranty issues I have had. More

On time with my appointment and had my appointment done within an hour. Waiting area was kept clean. within an hour. Waiting area was kept clean. More