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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
569 Reviews

569 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 07, 2023

Justin was so nice and helpful. He did a wonderful job. The team was able to save my tire and change my oil quickly. The waiting room was very clean and the chairs were very comf More

by Snic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Fast and professional work, comfortable, waiting room and friendly staff. Very happy with my visit! More

by maranatha733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

The service representative listenEd. He seemed to be concerned about my concerns. The price that he quoted and the things that he said that he would do was done in a timely fashion. More

by VERNONMILLER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

There was a mix up wit my appointment that I scheduled in the app. It wasn't populating in the system. But I worked it out with him and keep got me seen and sent on about my day More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Hi
July 04, 2023

They have always been able to fit me in when I have had unexpected repairs. I know I can trust the work they do. More

by JIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

JIY responded

Thank you for working my car in…

July 02, 2023

The New Building is Beautiful and clean And when you’re talking Business it’s comfortable to be in an office More

by mslee300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

I needed a small replacement part and the service team was extremely helpful! They ordered the part and called me when it arrived and even immediately installed it. It was a hubcap cover. More

by Marie.sheehan.boljen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Pleasent to deel with. and Efficient timely service Good Informative for about car and not pushy More

by asbrega1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

I believe this is the first time I have been in the show room for a service appointment. Excellent on all accounts. More

by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Waiting area need more attractions in the surrounding area books and snacks and drinks while waiting More

by VALERIEMIDDLETON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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