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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
654 Reviews

654 Reviews of Capital Hyundai Of Jacksonville - Service Center

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November 24, 2024

Very poor customer service, they will try to sell u things you don’t need More

by aubdog17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

The service team at Capital Hyundai provided exceptional care, professionalism, and efficiency, ensuring a seamless experience. More

by markezious.washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Coyler
November 21, 2024

Brake pedal hard press down causing at least 3 tries to start the engine. On first try pedal wouldn't budge, on second try dash would light up but engine wouldn't start, on third try engine started but wit More

by SMITHMARILYN
Recommend Dealer
Yes
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The people who help me with the car were very professional made my visit very. Pleasant thank you very much More

by sammie332002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Prompt, transparent, clean environment and relaxing waiting area. Very helpful with suggestions without being pushy. More

by BRANDONCNASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The entire staff was super friendly and informative. It was my first time coming to this dealership and definitely won’t be the last . More

by JOCELYNJSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Outstanding Service Department. Everybody seams to be quite knowledgeable about their work. Would recommend anybody to have their car serveviced there. More

by Charles Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Went there for fixed my trunk, they put “new one” but the new one has the same problem. But the other side of the trunk. Now i need go back there and spend my gasoline and my time to try to fix this. I waite More

by NATALIANFM38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I’m very happy with the results on my oil change, definitely will keep going there and I was helped right away with respect and I will definitely encourage anyone to go to that particular location be More

by Kyla cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Friendly and professional customer service. Service is quick. They always go out of their ay to keep me informed of what’s happening. They give advice on what I need and when or why. More

by Justice0481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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