Capital Hyundai Of Jacksonville - Service Center
Jacksonville, NC
798 Reviews of Capital Hyundai Of Jacksonville - Service Center
These guys are the greatest they took my car and took care of it. It was awesome. Appreciate it. care of it. It was awesome. Appreciate it. More
Great customer service. Keeps you informed of work with realistic expectations. Knowledgeable staff. Really makes you feel lcomfortable. Keeps you informed of work with realistic expectations. Knowledgeable staff. Really makes you feel lcomfortable. More
The customer service is amazing. The service department employees are exceptional! I could not be any happier with the service I have received. The service department employees are exceptional! I could not be any happier with the service I have received. More
The initial technician's performance risked a two-star company rating. However, the subsequent intervention of technician Josh significantly improved the outcome. Josh accurately explained the non-appli company rating. However, the subsequent intervention of technician Josh significantly improved the outcome. Josh accurately explained the non-application of the contract's revised policy and provided a precise repair estimate, revealing a cost discrepancy exceeding $500 compared to the initial, inaccurate assessment. Josh's expertise ensures my continued patronage. More
The work was fine. The customer service I can’t say was good. I have a warranty on my car and I have never had to tell the worker over the phone when making the appoint The customer service I can’t say was good. I have a warranty on my car and I have never had to tell the worker over the phone when making the appointment that I had one. This guy that was working there at 11:45 (time of my appointment) was a being all sarcastic with a mood just wanting to get outta there. More
This dealership is very professional. The staff are extremely courteous when entering and expedite your requests in a timely manner. Any problems with your vehicle are resolved immediatel The staff are extremely courteous when entering and expedite your requests in a timely manner. Any problems with your vehicle are resolved immediately. More
Shane is always extremely helpful with service on my Elantra. He takes time to inform me of what is needed and gives updates until completed. Josh is friendly and also treats me as a valued customer. Th Elantra. He takes time to inform me of what is needed and gives updates until completed. Josh is friendly and also treats me as a valued customer. They are professional and listen to customer concerns. I am delighted to have them and the team of mechanics to keep my vehicle in top running condition. Thank you all. More
Professional, courteous staff. Very welcoming. A pleasure to do business with Capital. I highly recommend. Very welcoming. A pleasure to do business with Capital. I highly recommend. More
The service department was wonderful and very helpful. . my go to dealership from now on. . my go to dealership from now on. More