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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
798 Reviews

798 Reviews of Capital Hyundai Of Jacksonville - Service Center

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March 21, 2025

These guys are the greatest they took my car and took care of it. It was awesome. Appreciate it. More

by swsgwalters774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Great customer service. Keeps you informed of work with realistic expectations. Knowledgeable staff. Really makes you feel lcomfortable. More

by leahmgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon -sales 5 stars
March 18, 2025

The customer service is amazing. The service department employees are exceptional! I could not be any happier with the service I have received. More

by Kristi McMurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Quick easy and very pleasant Justin is always polite and friendly every time I come. More

by ysaunders27
Recommend Dealer
Yes
Employees Worked With
Justin
March 17, 2025

The initial technician's performance risked a two-star company rating. However, the subsequent intervention of technician Josh significantly improved the outcome. Josh accurately explained the non-appli More

by PERRYWILLIE
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The work was fine. The customer service I can’t say was good. I have a warranty on my car and I have never had to tell the worker over the phone when making the appoint More

by Samuel González
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

This dealership is very professional. The staff are extremely courteous when entering and expedite your requests in a timely manner. Any problems with your vehicle are resolved immediatel More

by tomprentiss1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Shane is always extremely helpful with service on my Elantra. He takes time to inform me of what is needed and gives updates until completed. Josh is friendly and also treats me as a valued customer. Th More

by wsgerichten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
March 13, 2025

Professional, courteous staff. Very welcoming. A pleasure to do business with Capital. I highly recommend. More

by Ncjmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

The service department was wonderful and very helpful. . my go to dealership from now on. More

by RUNDERHILL1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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