Capital Hyundai Of Jacksonville - Service Center

Overpriced and ridiculous. Many items were unnecessary. Was told I needed a 3900 service that the code clearly said try changing spark plugs first. Had a mechanic do that and c Many items were unnecessary. Was told I needed a 3900 service that the code clearly said try changing spark plugs first. Had a mechanic do that and car is running perfect. Total estimate would have been close 9000 got everything done for 400. Unessary things were on there recommendations. Like oil change even though I had that done less than 3 weeks ago. More

Very courteous and professional and I love the new customer lounge looks great The amenities were worth the company's investment customer lounge looks great The amenities were worth the company's investment More

They were fast completing the oil and tire rotation, as well with the items on the reguired checklist well with the items on the reguired checklist More

Excellent service I was in and out in no time. The service was excellent I was in and out in no time. The service was excellent. The space was clean and organized The service was excellent I was in and out in no time. The service was excellent. The space was clean and organized More

I called the dealer Monday night after my tire blew. There was no indicator of low tire pressure, nothing was hit as both the road and ditch were searched for road debris, and no potholes. I was told we There was no indicator of low tire pressure, nothing was hit as both the road and ditch were searched for road debris, and no potholes. I was told we would just need to bring it in and they would file a claim and replace the tire under its warranty. When my husband came in he was told they could do that but they had to prove nothing was hit, they never had good luck when making claims with hankook, and the process would be extensive. In order to get the vehicle back to full capacity my husband had to pay 344 for a tire that should be covered by warranty as it only had 2000 miles on it and blew without cause. More

I have a lot questions, but only get the sale prices and irrelevant information. Tire service isn’t bad. irrelevant information. Tire service isn’t bad. More

All was done in a timely manner. ..my servicing and diagnosing and fixing any issues! ..my servicing and diagnosing and fixing any issues! More

Good experience Pass I don't want to do this anymore is very long and kind of annoying. very long and kind of annoying. More

Still waiting for a part for my Santa Cruz . A call to update would be nice, at least a weekly check in. People are always good to talk when it’s good news, being good delivering bad news and ma A call to update would be nice, at least a weekly check in. People are always good to talk when it’s good news, being good delivering bad news and making sure the customer knows that the company will continue take care of their issues is a good. Keep trying, you’ll get better than you are. More