Back

Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
730 Reviews

731 Reviews of Capital Hyundai Of Jacksonville - Service Center

Sort by
December 17, 2023

Great experience. Prompt service. Delivered on all promises. The facility was spotless and the customer lounge was very comfortable. Well done More

by Goody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Customer service was outstanding from beginning to end, and the facility looks amazing. The service was done exceptionally well More

by nyeli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Service department was fast and efficient. Staff was friendly and knowledgeable. Service appointment scheduled quickly and easily More

by gabrielle.tolliver
Recommend Dealer
Yes
December 05, 2023

Seamless Courteous, prompt and as expected. Appointment was performed as scheduled on the date chosen. More

by pansy_mann
Recommend Dealer
Yes
Employees Worked With
Justin
December 05, 2023

Trusting, honest, and willing to work with customer on all aspects Would take my car back again More

by Ccqschaub
Recommend Dealer
Yes
Employees Worked With
Don't remeber
December 05, 2023

It was a very quick and pleasant experience. They took care of what I needed. More

by afreis21
Recommend Dealer
Yes
November 29, 2023

Easy making appointment service technician explain services my vehicle needed they were polite and courtesy More

by DHOBBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

I formative and kept yo time allocated Courteous and helpful with concerns in regards to vehicle More

by rowdaje13
Recommend Dealer
Yes
November 29, 2023

I received no responses after calling multiple times, had no access to a loaner vehicle or rental when covered by warranty and had to come out of pocket and they held on to my vehicle for nearly a month. I a More

by uswoodymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
November 26, 2023

Capital Hyundai has reliable, courteous service. They make communication easy with text or call options. More

by bethunc86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
48
...