Capital Hyundai Of Jacksonville - Service Center

Do not take you car to get repaired here they do snake like work to quote unquote hook you up. I have report them to corporate twice which the dealership was hit twice with negative reports and I report t like work to quote unquote hook you up. I have report them to corporate twice which the dealership was hit twice with negative reports and I report them to BBB Autoline which also gave them a negative report. If you do happen to take your car get proof of everything that happens don't trust them with anything they will stab you in the back and call you a liar. Take your business else where Capital Hyundai of Jacksonville is not the place for customer service or service period. Just look at their reports. More

I bought my 2016 5yrs ago and love it; staff all was fantastic day we bought it; and each service that has been done in past 6yrs has bee all 5 stars to each staff; Joshua; Tonya have been top staff mem fantastic day we bought it; and each service that has been done in past 6yrs has bee all 5 stars to each staff; Joshua; Tonya have been top staff members; each person that has interacted with me has been excellent service, More

If your family member is not knowledgeable with automobiles, make sure they have someone to ask about the service they are recommending, before you sign anything. My daughter's husband is deployed automobiles, make sure they have someone to ask about the service they are recommending, before you sign anything. My daughter's husband is deployed on a training mission. She took her car in, for recalls. She also had a brake light come on. She asked them to check it out. They diagnosed a leaking brake banjo bolt. They tried to fix to the tune of $275, then tried scaring her into new front rotors, brake pads, a caliper and brake hose, to the tune of $1000. Thankfully, she called me, and she was only out the $275. Her husband will be fixing this himself. Just beware of up-charging and the tactics used to get more money from you or your family member. More

The service was friendly, courteous and professional. Every Every time I have taken my vehicle for service it was a pleasant experience. The service advisor was knowledgeable and explained the job being done. Every time I have taken my vehicle for service it was a pleasant experience. The service advisor was knowledgeable and explained the job being done. More

purchasing and service warranty issues The purchasing process at Stevenson Hyundai was outstanding. I Had to bring my car in for service and a warranty repair and knowing that The service d The purchasing process at Stevenson Hyundai was outstanding. I Had to bring my car in for service and a warranty repair and knowing that The service department was open on Saturday made it so much easier. More

Had gone there several times....interior door came back filthy...and oil leaking out of underneath, not tightened enough. Another time, car was to get 4 tire alignment...never was put up on the lift. Kid filthy...and oil leaking out of underneath, not tightened enough. Another time, car was to get 4 tire alignment...never was put up on the lift. Kid said he did it, no readout..."computer failure". I insisted it get on lift and see, and lo and behold, all 4 in the red,not green zone, never aligned. And guess what, I got a readout, computer fine. Was told by a former employee that Stevenson wants them in and out fast...so complaining is worthless. Just watch your car and see for yourself. If you are a woman, you will get a label, even if you're right! More