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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
731 Reviews

731 Reviews of Capital Hyundai Of Jacksonville - Service Center

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January 17, 2024

The staff, customer service are all so friendly and helpful...but my favorite is the service team...OMG...they are awesome. They go above and beyond to not only complete your repairs, but make sure you More

by Alvinicem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Coyler (sp) and Hannah..
January 17, 2024

Door handle replacement lasted about 2 weeks and started doing same thing. Something causing door handle to fail. Door handle not failing by itself. More

by NOEMAIL9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Shane is a fantastic representative of the service department, knowledgeable, and completely goes over everything with a fine tooth comb. A+ if we were grading! More

by crjohnson0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
January 17, 2024

They are very courteous and I’ve never had wait long for the efficient service they give! More

by Phyllis Staples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Having to be without a vehicle was a pain! Luckily the service dept is top notch! More

by shannonpck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Was good and got a appt. For 4 day to get in with holiday and was fast in service not like Florida took me 40 days to get in! More

by JODYDRESSEL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Service is time consuming (over 2hrs) but the staff is friendly and explain things well. I did not appreciate the pushy saleman wanting me to do a trade in, I didn’t come for service to be pushed into a s More

by Goldstarr_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Environmental services
January 17, 2024

very good service I would recommend to everybody if I was able to do that More

by kenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great Service. The service staff was on point Very helpful and went out of their way t try and solve my problems. More

by Jimmypnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Fast service. Quoted me tires for $1600 which is absolutely insane. Went somewhere else and purchased for $900. Everyone is so nice at this service dept. More

by Storknurse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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