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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
731 Reviews

731 Reviews of Capital Hyundai Of Jacksonville - Service Center

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February 28, 2024

Professional friendly explanation of how things work in my new car follow up calls to make sure all was ok More

by Dsilsbe
Recommend Dealer
Yes
Employees Worked With
Jerome
February 28, 2024

Both employees who helped me at the service desk were phenomenal. Helpful and friendly. We will for sure be coming to you guys for all service moving forward. More

by ESTESJA
Recommend Dealer
Yes
February 28, 2024

The workers there knew what they were doing and got the job done in a good amount of time. More

by DHLOPEZ2003
Recommend Dealer
Yes
February 28, 2024

Everyone was kind and service wasn't too long. But I noticed today that someone put someone else sticker on my car. It says next oil change at 21k miles and my car has 142k miles More

by 4ROSADO
Recommend Dealer
Yes
Employees Worked With
I don't know. But I noticed today that someone put someone else sticker on my car. It says next oil change at 21k miles and my car has 142k miles
February 25, 2024

Knowledgeable, respectful, courteous. Always a pleasure and very timely service. Would recommend the service dept. to anyone. More

by crjohnson0928
Recommend Dealer
Yes
Employees Worked With
Shane
February 24, 2024

The service employees are either rude, or friendly but insult Hyundai corporate. I have had an issue and bad experience all 4 times I have brought my 2022 Hyundai Tucson plug in hybrid in. I plan to reque More

by Dbj628
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn and desk clerk female in service dept
February 24, 2024

Very pleasant service writer. Quick service. Very comfortable waiting area. Enjoyed the coffee and snacks More

by wohs79
Recommend Dealer
Yes
February 24, 2024

Always great service and realistic expectations and experience coming from the service and sales team. More

by martinmichaelbarker
Recommend Dealer
Yes
Employees Worked With
Idk, but usually we work with Shane for service and Mike for sales. It was a different gentlemen this time. Still excellent service.
February 23, 2024

They always have a smile on their face and are easy to work with. Also are always willing to help me when I need to reschedule last minute! More

by CAITLIN_BATCHELOR
Recommend Dealer
Yes
Employees Worked With
Justin Smith and Hannah
February 16, 2024

Pleasant. I was offered a complimentary Lyft when I mentioned I was going to walk a few blocks to get breakfast while I wait on my vehicle. It was a rainy day More

by CVO5
Recommend Dealer
Yes
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