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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
751 Reviews

751 Reviews of Capital Hyundai Of Jacksonville - Service Center

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February 16, 2025

Very professional thorough. Justin was great. Uber was appreciated. Previous dealer would always run out car through car wash before delivery back from service. Wondering if More

by HEALINGBMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Fast service, friendly customer service. I appreciated the team being honest about what they were doing and delivering. More

by kennychadwick1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

People were polite and very attentive. I was a pleasure to do business with them. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Great service! Easy to communicate with and very efficient! Will definitely use next time my car needs something More

by kellylockhart87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Very nice and polite staff And very informative about my vehicle. Answered my questions I also felt like it did not take very long to service my vehicle they jumped right on it And got me out the door My fi More

by alanrosejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I would recommend this shop for warranty work. I don’t agree with the added fees (document storage, shop supplies, and the misc charge). As I was told, the misc charge is state mandated. Looking More

by WERATEAM4LIFE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The guy on the phone was Theo. He was cool and quick and told me when I asked about the oil change that it started at 89.99 but when I got to the service station the lady that was More

by Landon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo
February 13, 2025

Great service from start to finish. The service team are professional and customer friendly. Job well done to the TEAM @ Capital Hyundai Jacksonville, NC. More

by zgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The service department has updated my car and that seems to have fixed the problem for now. More

by Msteve4770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Greeted when arrived. Quick service. Offered an uber when choosing additional service. All work explained. More

by dglaze107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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