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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
733 Reviews

733 Reviews of Capital Hyundai Of Jacksonville - Service Center

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May 08, 2024

great experience, the service rep was excellent, very helpful, and explain every detail of the repairs, transparency about the repair parts and price, Justin and Josh are excellent service reps. More

by JORGE.ESPINOSA.CTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Made the process easy and straight forward. Very helpful and I won't go anywhere else for any maintenance. More

by JustinH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Friendly and reasonably quick with services. They did a thorough inspection and fixed everything that came up. More

by AKOENIG1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

The customer service was very great . Thanks to you all for making it easy for us. More

by MENSAH LAWRENCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

They are the closest to my location and the service was good. I did not have a long wait time. More

by ki.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

When I showed up for my appointment. I wasn’t on the books. They admitted it was a system error and still got my car done in a timely manner. More

by TERESSA.MACHUCA0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

The service team is always friendly, prompt and informative. My Capital Hyundai team have always taken good care of me and my Sonata. More

by BDOBX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

The service department was very helpful and informative. They fixed my car after two garages did not after telling me they did. I highly recommend this service department. More

by fefestoneSnoopygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Colyer
May 01, 2024

The staff in the servixe deoartment arw awesome. Hope they stay at this dealership. Yhey akr kind and most courteous, rven when I see ither customers yelling at them. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Very respectable employees with great work done on the vehicle with minimal wait time added More

by Justinedwards168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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