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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.6
472 Reviews

472 Reviews of Capital Hyundai Of Jacksonville - Service Center

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June 04, 2024

They are always so nice and professional with me. I would recommend them to anyone needing assistance. More

by lpndoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

They have always taken great care of my vehicle and have always had great customer service More

by CASEYERINBOSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They are friendly ,willing to work to make things right with the auto no matter what is the problem if it can be fixed. More

by petkrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Service has no idea what they are doing. Had a car in three times and still isn’t fixed. Guy in service has no customer service skills. Will never use this dealership again More

by lagrant30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great experience for having a recall on my vehicle. Friendly and professional service. They made recommendations for the maintenance on my vehicle. More

by JTPSMAIL2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Quick and easy service, every time! I appreciate the update calls and the follow up calls. Thanks again. More

by GABRIELLAROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
May 30, 2024

Cost of services which much higher than expected was not pleased at all will not return ever More

by TONYANDRE9746133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Quick Service with a reasonable price, issues on the vehicle were explained well and the interaction was professional. More

by Menelik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Coyler (also 5 stars)
May 26, 2024

Every time I've been to the dealership they have always talked me through any issues my car have had, explain it so I could understand. Upfront about the pricing and the work that needed to get done. Talk More

by GROVESSTEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Dropped car of early and they completed all task for my oil change,the only thing they could have done to make better was maybe wash and vacuum. More

by biscotti37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.