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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
733 Reviews

733 Reviews of Capital Hyundai Of Jacksonville - Service Center

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June 06, 2024

Great group of people. Give them the time they need and they will do their best at solving your issues with your vehicle. More

by Jay Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allen
June 05, 2024

The Service center is clean and I am always greeted with kindness and professionalism (consistently). More

by Kkrawiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

On 5/13/ 2024, I went to get an oil change and a car inspection. I was told that I needed an additional 1427.96 work done on my car. I have had no problem with my car. The service guy Shane Colyer said More

by Leadinglady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Fast, reliable service. No long wait for an appointment. Comfortable customer waiting area, convenient location More

by sharpjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

They are always so nice and professional with me. I would recommend them to anyone needing assistance. More

by lpndoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

They have always taken great care of my vehicle and have always had great customer service More

by CASEYERINBOSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Service has no idea what they are doing. Had a car in three times and still isn’t fixed. Guy in service has no customer service skills. Will never use this dealership again More

by lagrant30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They are friendly ,willing to work to make things right with the auto no matter what is the problem if it can be fixed. More

by petkrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great experience for having a recall on my vehicle. Friendly and professional service. They made recommendations for the maintenance on my vehicle. More

by JTPSMAIL2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Cost of services which much higher than expected was not pleased at all will not return ever More

by TONYANDRE9746133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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