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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
714 Reviews

714 Reviews of Capital Hyundai Of Jacksonville - Service Center

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August 07, 2024

The service team was amazing as always thank you so much for the quick service as always, Shane‘s the best More

by yvonnecorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
August 07, 2024

The staff is friendly and helpful! Service was fast and thorough! Great experience! I would recommend Hyundai Service Department to all! More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

The service was professional and no negative issues to address. The time frame was acceptable. More

by jerryrios72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Appointment time on schedule. Everyone helpful and courteous. Explanation given for parts and installation cost. More

by beryl2003j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

This dearlship has great customer service and answers any questions of concerns. There Service Department is friendly and knowledgeable about recalls in has them fixed. The environment is warm and friendly More

by Montre466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

mr Smit, the Service Adviser was courteous and very professional in his dealings with me as a part of the process... don't know the name of the individual technician that actually worked on my vehicle, More

by bagjunah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Work was completed in good time, wait was short. Employees were friendly. Waiting area was nice. More

by cathyjd456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

My scheduled appointment was for 3pm routine oil change 15,000 mile check up. I did not leave until 5:00 pm. Very long wait and poor customer service. When service was complete my name was called from arou More

by candeese83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Easily made an appointment online for my inspection, arrived on time and they were done in 15mins. Very professional and friendly. More

by FHASTEADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

I am very appreciative, especially if Shane took his time to explain everything to me. Thank you, Shane. More

by DEBKING.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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