Capital Hyundai Of Jacksonville - Service Center

Just the worst experience I have had with buying a car. Communication was horrible. No one seem to be educated on anything. Communication was horrible. No one seem to be educated on anything. More

Justin surpasses the typical standard for customer service in every way. He sees, hears, and treats every patron to meet their individual needs. Services is timely, efficient, and thorough. service in every way. He sees, hears, and treats every patron to meet their individual needs. Services is timely, efficient, and thorough. More

I was taken care of with the utmost care and greatly appreciate all that the Hyundai service department does. appreciate all that the Hyundai service department does. More

They have a very friendly staff. The waiting area is nice. And the service is great. The waiting area is nice. And the service is great. More

I told the representative of my issue with my car and he detected the problem and was on it as well as letting me know I needed tires and an alignment With prices so high, I had to wait so long as I had mo detected the problem and was on it as well as letting me know I needed tires and an alignment With prices so high, I had to wait so long as I had more than enough tread it would get me through until I could take it back. Work was superb, but pricey. But in order to keep your car in top performance you have to pay. I would recommend them to all that have purchased their car from there. More

Very good experience! Very friendly and professional staff. Positive experience and would highly recommend. Waiting area very clean, spacious and comfortable. Very friendly and professional staff. Positive experience and would highly recommend. Waiting area very clean, spacious and comfortable. More

This dealership is amazing! I highly recommend for purchase and service. Both are phenomenal! I purchased my pre owned 2013 Sonata in 2016 from this dealership before moving to I highly recommend for purchase and service. Both are phenomenal! I purchased my pre owned 2013 Sonata in 2016 from this dealership before moving to KY. Had been a wonderful car with no issues until Oct 2023. I took it to two different Hyundai dealership in the city I lived in at my expense only to continue to have issues. I recently moved back to Jacksonville having to tow my vehicle behind my U-Haul. Met with this service department left my car for 4 days and picked it up with a new motor running beautifully fully covered by Hyundai. Thank you so much for your outstanding customer service! Your dedication and Gods favor has blessed me abundantly! More

The Maintenance department did not accept the store coupon that is sent out to customers. . The price was high, for an oil change. Wait time was long with an appointment. Poor customer service. Overall coupon that is sent out to customers. . The price was high, for an oil change. Wait time was long with an appointment. Poor customer service. Overall not pleased with the service. More

Will never go there again . They lied to me and it's only about money They lied to me and it's only about money More

Great service every time I take my vehicle in. They never push to have me do things that I am not ready to have done. But they treat me as I have some intelligence and make me feel as if I am an i They never push to have me do things that I am not ready to have done. But they treat me as I have some intelligence and make me feel as if I am an important customer. More