Capital Hyundai Of Jacksonville - Service Center

The service was great, I was seeing before my appointment and the guy was super fast and friendly. The outcome was not great but that was nothing to do with the service center. and the guy was super fast and friendly. The outcome was not great but that was nothing to do with the service center. More

They always let me know what is needed when I’m there for my regular best oil changes. The Service and Sales staff are friendly, knowledgeable and courteous. my regular best oil changes. The Service and Sales staff are friendly, knowledgeable and courteous. More

They did a fantastic job with my car and help with anything I needed. They took very good care of me and help me a lot, more than enough. So for that thank you very much anything I needed. They took very good care of me and help me a lot, more than enough. So for that thank you very much More

Very easy to make an appointment, the staffed delivered timely service, the staff were very helpful and professional staff. timely service, the staff were very helpful and professional staff. More

That pesky raccoon found its way back in my undercarriage again. The boys down there at Capital Hyundai did it again and I only had to get three shots after it had bit me. Them thick gloves for them hybrids again. The boys down there at Capital Hyundai did it again and I only had to get three shots after it had bit me. Them thick gloves for them hybrids sure did come in handy. More

Employees were friendly and competent. Questions were answered quickly. Waiting area was clean and well appointed. Questions were answered quickly. Waiting area was clean and well appointed. More

nice service quick on time . . easy to contact them.. Than you for the service keep the good work . easy to contact them.. Than you for the service keep the good work More

The people at this dealership in the service department I delightful. I really enjoy seeing them though. I don’t ever wanna see them with car problems. Thank you for hiring such excellent staff. delightful. I really enjoy seeing them though. I don’t ever wanna see them with car problems. Thank you for hiring such excellent staff. More

Shortly after purchasing 2 brand new 2024 vehicles (Santa Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be replaced for over 2 months. The Santa Fe’s transmission failed within 2 months of purchasing it, and currently still has no estimated repair date. Not what I expected to happen when I purchased 2 brand new vehicles. Although I am still paying for this vehicle, it is unable to be driven or fixed. I am left beyond disappointed after trusting in Capital Hyundai to provide safe and reliable transportation for my family and I. I would not recommend to anyone in the market for reliable transportation. More

First visit was good and the service tech said he had to order a new infotainment system for my car. Week and a half later we take the car on and they only put on a new glass front and give my wife the car order a new infotainment system for my car. Week and a half later we take the car on and they only put on a new glass front and give my wife the car back. She fleets in and the infotainment system still does not work. They didn’t even test it before returning the car to my wife. No quality controls in place. The service manager seemed to be upset with the way the clerk handled the issue and apologized to my wife. Now they have to order the infotainment system again and we have to take the car back in when it arrives. More