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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
756 Reviews

756 Reviews of Capital Hyundai Of Jacksonville - Service Center

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September 29, 2024

The service was great, I was seeing before my appointment and the guy was super fast and friendly. The outcome was not great but that was nothing to do with the service center. More

by NSALTER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

They always let me know what is needed when I’m there for my regular best oil changes. The Service and Sales staff are friendly, knowledgeable and courteous. More

by Pwj55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
September 29, 2024

They did a fantastic job with my car and help with anything I needed. They took very good care of me and help me a lot, more than enough. So for that thank you very much More

by oscarvenegas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Very easy to make an appointment, the staffed delivered timely service, the staff were very helpful and professional staff. More

by ASD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

That pesky raccoon found its way back in my undercarriage again. The boys down there at Capital Hyundai did it again and I only had to get three shots after it had bit me. Them thick gloves for them hybrids More

by SHANECOLYER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Employees were friendly and competent. Questions were answered quickly. Waiting area was clean and well appointed. More

by e.barfield2
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

nice service quick on time . . easy to contact them.. Than you for the service keep the good work More

by GOGUL.RMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The people at this dealership in the service department I delightful. I really enjoy seeing them though. I don’t ever wanna see them with car problems. Thank you for hiring such excellent staff. More

by KELLEYNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
September 26, 2024

Shortly after purchasing 2 brand new 2024 vehicles (Santa Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be More

by johnnyro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Goodrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Clay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Prevatte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

First visit was good and the service tech said he had to order a new infotainment system for my car. Week and a half later we take the car on and they only put on a new glass front and give my wife the car More

by mwatkins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
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