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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
755 Reviews

756 Reviews of Capital Hyundai Of Jacksonville - Service Center

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October 03, 2024

The technician did not hook the battery cable up correctly and I had trouble with my car not started. My nephew found it and adjusted it for me More

by DOLLYJLOWERY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Colyer
October 03, 2024

The customer service is out of this world. I could not be happier with the dealership, service department and employees. In a world where customer service isn’t always the best, it is refreshi More

by Kristi McMurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Justin Smith in service is the only reason I'd keep going back to Hyundai. Justin has been incredibly helpful for many years with my Hyundai. If I've ever had an issue he'd promptly get it taken care of or a More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Our service representative (Justin) did a great job of trying to work with us, help troubleshoot the issue and elevate the solution in order to get our vehicle repaired. We very much appreciate that!! More

by jfuqua11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

They are very professional, fast, and knowledgeable with the services they provide. I won't take my car anywhere else More

by lotsoflove11104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

They were very friendly and helpful, willing to negotiate, handled it very fairly when a car I had just purchased had a problem with the radio / nav system. More

by MTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezra
September 29, 2024

Dealer installed a hitch in our 2023 Sante Fe that we purchased one year ago. Iwe were called it was ready for pickup much faster than we expected. More

by Mwhiteonneuse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I’ve bought 3 cars from this dealership and had them serviced here. I highly recommend them. More

by Tanya F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
September 29, 2024

Polite and quick service. I was able to drop my car off early and happy with how quickly they serviced my car. More

by RAINEYFRITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Proctor was the reason I purchased the vehicle! Great and kind, not pushy salesman
September 29, 2024

Their customer service is great and they went out of their way to help me. More

by holmesbrandon18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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